07-09-2018 07:00 AM - edited 03-12-2019 07:52 AM
Hi,
I've uploaded an inventory from our collector this morning but even after several hours nothing is showing in the 'Upload Processing' page on the portal?
The appliance indicates it has successfully uploaded the report but nothing on SNTC Portal?
Any issues at the moment?
Andy.
Solved! Go to Solution.
07-10-2018 05:40 AM
The issue has been resolved. Upload processing is functioning normally.
07-09-2018 07:08 AM
07-09-2018 07:18 AM
07-09-2018 07:33 AM
Can you provide a screenshot of the collector showing the upload was pushed successfully?
07-09-2018 07:41 AM
07-09-2018 11:15 AM
An issue has been identified and we are working towards a resolution. I'll provide an update when I learn more. CSCvk29179 has been opened for tracking.
07-10-2018 05:12 AM
Any solution yet? I am also having problems.
07-10-2018 05:40 AM
The issue has been resolved. Upload processing is functioning normally.
07-10-2018 05:41 AM
The issue has been resolved. Upload processing is functioning normally.
07-10-2018 05:53 AM
07-10-2018 06:13 AM
You will need to resubmit the files that were submitted yesterday for processing, they did not automatically re-process after the incident was resolved.
I did not receive the screenshot but be sure you have selected the correct inventory on the portal so you can view the processed uploads. You can change this by selecting the pencil at the top left of the screen. At first glance it looks like you submitted a CSV import this morning and it processed successfully.
07-10-2018 06:19 AM
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