Switch in the Stack Goes into "Provisioned" state

[Sagar Patel]

Hello everyone,

We had configured stack of 5 Cisco 9200 series switches.
We arranged all 5 switches according to lowest to highest MAC address in the stack.

1) SW1- C9200-48T-4G-E -- MAC- 24:2A:04:F6:F4:00 (Active)
2) SW2- C9200-48T-4G-E -- MAC- F4:EE:31:18:18:80 (Standby)
3) SW3- C9200-24P-4G-E -- MAC- CC:36:CF:EE:57:80 (Member)
4) SW3- C9200-24P-4G-E -- MAC- CC:36:CF:EE:5C:80 (Member)

5) SW5- C9200-24P-4G-E -- MAC- CC:36:CF:EE:5F:00 (Member)

-----------------------------------------

> > CONFIGURATION:
software auto-upgrade enable
!
switch 1 provision c9200l-48t-4g
switch 2 provision c9200l-48t-4g
switch 3 provision c9200l-24p-4g
switch 4 provision c9200l-24p-4g
switch 5 provision c9200l-24p-4g
-----------------------------------------

Today, after power failure, we faced issue in stack as SW2 (C9200-48T) went into the  "Provisioned" state.

SW-ST1#sh switch
Switch/Stack Mac Address : 242a.04f6.f400 - Local Mac Address
Mac persistency wait time: Indefinite
                                                                              H/W        Current
Switch#       Role         Mac Address         Priority  Version     State
--------------------------------------------------------------
*1              Active        242a.04f6.f400        15       V02       Ready
 2              Member       0000.0000.0000        0                        Provisioned
 3            Standby       cc36.cfee.5780         1        V05       Ready
 4            Member       cc36.cfee.5c80         1        V05       Ready
 5            Member       cc36.cfee.5f00          1        V05       Ready

Please guide to resolve this issue.

Regards,

Sagar P.

[marce1000]

  -  Check this thread :  https://community.cisco.com/t5/switching/one-stack-switch-showing-in-provisioned-mode/td-p/3390383
           (you may need similar commands)

 M.

[DanielP211]

Hello!

Have you tried the following commands to se if there are any errors on the stack ports?

show switch stack-ports 

I would try reloading the "provisioned" switch. If that dosen't do the job. You will have to disconnect it completely and try adding it again to the stack.

BR

[Sagar Patel]

Please check the attached file of output.

And We also tried to reboot the whole stack, but it did not work.

Regards,

Sagar P.

[Leo Laohoo]

Post the complete output to the command "sh switch detail".

[Sagar Patel]

Please check the attached file of output

[Leo Laohoo]

Console into switch 2 and cold-reboot (remove the power cables).  

Post the entire bootup process of switch 2.

[Sagar Patel]

Hello,

I tried following things:

1. Remove the power cable.

2. Remove the stack cables (not stack modules).

3. Connect console cable to that switch (SW2)

4. Again power on the switch and connect it console.

And got the output, kindly check the attached image file.

Regards,

Sagar P.

[Leo Laohoo · Accepted solution]

RMA the switch.

[Sagar Patel]

Okay. I started the process.

Thank you.

Regards,

Sagar P.