TelePresence and Video Infrastructure

Hi experts, I have deploy case want to experts support: - My system: CUCM 11.0.1, IMP 11.0.1, Conductor 4., expressway C/E 8.6.1 - My system integrate with MCU RMX2000 polycom by SIP trunk from CUCM to RMX 2000 When i used a user Jabber (both interna...

I tried an upgrade on a TP server (on VMware) from 4.2 (4.23) to 4.3 (1.13) using the supplied Python Script "redeploy_vts.zip". The script aborts with the error message: "Current license or ESXi version prohibits execution of the requested operation...

Symptom: Calls between an MX300 G2 running CE8.1 and several different TX1310 immersive units would not setup. Conference Control Center showed 'Dialing' but no connection took place. Solution: Disabling multi-way on the MX300 G2 allowed calls to bui...

Hi all, Can someone please advise if there is a way to update the firmware on a DX70 device without using CUCM. I need to update the unit to version sipdx70.10-2-5-194. Any information would be greatly appreciated. Thanks!

hello i have an environment with 5 VC kits along with 4505 mcu, vcsc and tms , my VC kits are all unisite so are tied to the mcu for mutisite calls routing through the VCS-C and monitored from the tms. while on a call my VCS-C went dead and that affe...

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The SX-20 has dual HDMI outputs. Is there a software key required to unlock both outputs?

HI, We have a number of SX-20 endpoints managed through CUCM 10.5.2.  I would like to have one of our offsite units configured to auto-answer, but when we set it on the device it reverts to auto-answer "off" on reboot.  Documentation indicates this h...

Hi All, I try to test URL dialing from Jabber which registered in my CUCM to external partner company (uc.ABC.com) Jabber device. I create a sip router pattern on CUCM, for example: uc.ABC.com And also match this sip route pattern to SIP trunk that ...

Our Cisco C40 show system update which last for ten minutes when ever we wake the unit up. We have three codecs which use cameras connected to Speaker Track 60. All three codecs are on the same software level, 7.3.4. Any idea on how to disable or tur...

Our Cisco C40 show system update which last for ten minutes when ever we wake the unit up. We have three codecs which use cameras connected to Speaker Track 60. All three codecs are on the same software level, 7.3.4. Any idea on how to disable or tur...

Hi All, I have a DX80 and trying to Interoperate with Microsoft Video Interopt Server. I want to know, How can i send a custom resolution for my video call which i am originating CUCM 10.5 registered DX80 EP. And has standard SIP trunk to VIS server....

Looking for support for Cisco VC system SX 20.I have purchased Multi site option along with device. Received authorization key and want to retrieve license key to install into SX 20 system.However while downloading license it always showing error tha...