Forum Posts
Hello,Product: Webex Room Bar with table navigator.I'm trying to remove the "Call from Laptop" option on the Navigator controller. I cannot locate an option in the local device controls (GUI) to hide this option from end users of the system. Please a...
Hi,We must downgrade sx20 from tc7 to tc6, but not have .pkg file of tc6.and not exist in cisco site.please help to find tc6 for sx20.regards,
Hello all. I'm looking for some straight info but cannot seem to find what I am looking for.We have a few SX80 and SX10 devices that we are unfortunately unable to get rid of yet (management decisions). They are currently cloud registered to Control ...
Hi all,I detected an issue with reaction icon in room navigator (cisco bar) Once time in a meeting, if you try to use the reaction icon (up hands and others) its not working and, the touch panel (navigator) disconnect from bar and restart.I tried fir...
Is it possible to bulk-upload UI extensions and macros to Webex Room kits? We have all our rooms in Control Hub but I can't see any way of pushing the same UI/macro files out to all the devices.
Resolved! Codec Pro RoomOS 11.5 to 11.20
Hi there,I am trying to upgrade Codec Pros that are currently on RoomOS 11.5.3.3 to RoomOS 11.20. I know the new OS uses the SHA512 file type versus the SGN file type; however, I cannot upgrade to the 11.20 directly from 11.5 (I am using the device ...
Hi guys: We're planning change all codecs network connection:move them to normal open network from corpnet LAN,we tried itSX20, Conferencing in one SX20 first,but when we test,it's hard to dial out,maybe dial 4-5 times or more ,can make it one time. ...
Hello,Hoping to resolve an issue where you dial into a VTC bridge and when asked for the PIN or conference ID, the DTMF tones do not transmit when keys are pressed? My company uses DISA's GVS for our VTCs and I believe this happens with sites that do...
Hello all, anyone can answer if Cisco Pro unit can PTZ control 3 cameras ? If yes, please help how to connect them since it has only 2 CAT Cam jacks to control cameras. I heard about additional unmanaged switch but please help, since my way of connec...
Hello, I need to know how exactly the Ceiling Mic pro can connect to the Board Pro55/75 G2, as I understand Ceiling Mic pro should connect through Ethernet cable to a POE port on the codec, however, the Board Pro55/75 G2 does not have this port (li...
The team at our company created a AV button on our Cisco navigators to help staff reach us quicker. They work as they should, but the problem is, if someone is on a call and runs into an issue they cannot press the AV button on the navigator. Is ther...
One of customer wants to use 2 units of the Cisco Ceiling Microphone Pro (CS-MIC-CLGPRO=) with the Cisco Room Kit Pro Bundle (CS-KITPRO-K9) Could you please confirm how the microphones should be connected to the CODEC?Thanks for help.
I have Expressway Edge Cluster consists from three nodes, and all the three nodes use the same server certificate signed by the public CA, this server certificate is about to expire, I can't find clear document for certificate renewal in the clusteri...
I am finding the wiring for the new EQ Codec is not documented in much detail - Can anyone point me to the correct place... The mic array install doc suggests a switch but doesn't show all the wiring options.Do I need two switches as per below or can...
