Unity Connection New User PIN Security

[Gary Parker]

Afternoon all, we're in the process of rolling out Unity Connection voicemail accounts to a few thousand users and we've had a couple of queries re. security for new users in light of the recent high-profile "phone hacking" scandals in the UK. Distributing passwords/PINs to new users is always tricky and we're settinga default PIN on our users' accounts. It would appear that Unity Connection immediately starts delivering voicemails via email, even if the user has not run through the guided setup on their phone and changed their PIN. This unfortunately doesn't serve to enourage them complete the guided setup and change their PIN. I'd like to be able to do the following:

- delay operation of the voicemail box (limit ability to receive messages and/or block email notification) until the user has completed guided setup

- run a report that tells me which users have not completed guided setup and changed their default PIN

Is this possible or should I log it as a feature request?

Gary

[Chris Deren · Accepted solution]

1. You cannot do this automatically, you can sure disable unified messaging single inbox per user and enable it manually or in bulk later, but this is manual process.

2. There is UCXN report that shows who went through inital enrolment.

HTH,

Chris

[Gary Parker]

Thanks for the replies Chris and Rob. I'll be putting in a feature request for the "lock-out until enrolment" option and firing up an XP VM on my Mac to try and get to grips with this neat reporting tool.

Gary

[Rob Huffman]

Hi Gary,

Just to add a note to the great tips from Chris (+5 my friend)

For Unity Connection

There is a perfect tool for this type of report. We have used this to search for the same "setup" info

Check the  "Set for First Time Enrollment" and "Voice name Recorded";

Connection  User Data Dump (CUDD) Tool

The  Connection User Data Dump (CUDD) is a  Windows-based remote database  administration tool available on the Cisco  Unity Tools website. CUDD  allows you to export specific information  about users to a file that  can be viewed or imported into another  application, such as a database  utility or Microsoft Excel. When the  data is exported, the tool  automatically creates a header row that lists  the data type found in  each column of the output, for ease of import  into other programs.

Here is a sample (where the 0 under first Time Enrollment means the user has

completed the setup and 1 means they have not gone through the Enrollment steps)

This report shows that I have been diligent and gone through the First time enrollment

while the slacker Ben has not.

DISPLAY_NAME	PRIMARY_EXTENSION	SET_FOR_FIRST_TIME_ENROLLMENT
Rob Huffman	7001	0
Ben Nutball	6813	1

The tool is available from the "Superb" Unity  Tools site;

http://www.ciscounitytools.com/Applications/CxN/UserDataDump/UserDataDump.html

From the  Help Notes;

Requirements/Special  Notes

This  version of User Data Dump runs on Windows XP/2000/2003 or Vista.

***This  version of User Data Dump only works with Unity Connection 7.0(1) or  later.

Cheers!

Rob

"May your heart always be joyful
May your song always be sung" - Bob Dylan