About Peter Fiers

Peter Fiers · 02-10-2018

Hi, we're going to update CUCM and IMP from ver. 11.5.1.13054-1 to ver. 11.5.1.14900-11 (SU4). Before switching versions, does the order of the installation of the new software on the different systems like publisher and subscribers matter or can we ...

Peter Fiers · 01-23-2018

Hi, one of our users gets an e-mail with the VM attached to it every time when someone leaves him a voice message. He has no notification devices enabled but the HTML_Missed_Call notification device. Other users with the same notification device conf...

Peter Fiers · 11-03-2017

Hello I'm completely new to UCCE scripting, and that's why I'm struggling very hard with an apparently often discussed issue. In a VXML script, I put some database query results into FromExtVXML variables using CVP Subdialog Return like this: Externa...

Peter Fiers · 10-10-2017

Hello everyone, I'm facing the challenge to restart our CWMS. No updates, no upgrades, no config change, just restart. The reason is: TAC recommends a restart of CWMS when the recordings storage server got restarted. How do I accomplish this task? ...

Peter Fiers · 08-26-2016

Hi we are facing following issue: Our CC agents are using 7841 phones for extension mobility. However, when the headset's AUX cable is connected, they won't be able to log in. The phone remains in the registering state or seems to be completely out o...

Peter Fiers · 02-10-2018

Hi Mohammed, thanks for your answer. I've checked the compatibility matrix I could find, but I haven't found any information about this question in it. Do you have an URL for me? But anyway, you mean when I've installed the pub in the inactive partit...

Peter Fiers · 01-23-2018

Hi Brandon,thanks, that was it!ByePeter

Peter Fiers · 11-11-2017

Hi Chintan, sorry for the late response which is, of course, due to a resource shortage... Thanks for the explanation. I'll have a look at the mapping the FromExtVXML[] variables to Peripheral Variables and at the TCD later. Meanwhile, instead of...

Peter Fiers · 11-06-2017

Pardon me, what is TCD? Is it termination call detail? So, I have to query the DB on the AW for the call? Thanks Peter

Peter Fiers · 11-06-2017

Hi Chintan, it's simpler than that. There are three nodes: 1. If node saying: If Call.user.microapp.FromExtVXML[2]=="14", do that, else do sthing else. But the node never matches even if I send 14 into this variable. 2. If node saying: If valid(Cal...

Member Since	‎05-20-2007 06:03 AM
Date Last Visited	‎11-05-2021 12:18 AM
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CUCM Update Procedure

Unity Connection 11.5 Mail on Voice Message Issue

UCCE - return CVP VXML script results to ICM using FromExtVXML

How to restart CWMS?

7841 phones won't register or start with Plantronics Savi W720

Re: CUCM Update Procedure

Re: Unity Connection 11.5 Mail on Voice Message Issue

Re: UCCE - return CVP VXML script results to ICM using FromExtVXML

Re: UCCE - return CVP VXML script results to ICM using FromExtVXML

Re: UCCE - return CVP VXML script results to ICM using FromExtVXML