Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Hi,
we're going to update CUCM and IMP from ver. 11.5.1.13054-1 to ver. 11.5.1.14900-11 (SU4). Before switching versions, does the order of the installation of the new software on the different systems like publisher and subscribers matter or can we ...
Hi,
one of our users gets an e-mail with the VM attached to it every time when someone leaves him a voice message. He has no notification devices enabled but the HTML_Missed_Call notification device. Other users with the same notification device conf...
Hello
I'm completely new to UCCE scripting, and that's why I'm struggling very hard with an apparently often discussed issue.
In a VXML script, I put some database query results into FromExtVXML variables using CVP Subdialog Return like this:
Externa...
Hello everyone,
I'm facing the challenge to restart our CWMS. No updates, no upgrades, no config change, just restart. The reason is: TAC recommends a restart of CWMS when the recordings storage server got restarted.
How do I accomplish this task? ...
Hi
we are facing following issue:
Our CC agents are using 7841 phones for extension mobility. However, when the headset's AUX cable is connected, they won't be able to log in. The phone remains in the registering state or seems to be completely out o...
Hi Mohammed,
thanks for your answer.
I've checked the compatibility matrix I could find, but I haven't found any information about this question in it. Do you have an URL for me?
But anyway, you mean when I've installed the pub in the inactive partit...
Hi Chintan,
sorry for the late response which is, of course, due to a resource shortage...
Thanks for the explanation. I'll have a look at the mapping the FromExtVXML[] variables to Peripheral Variables and at the TCD later. Meanwhile, instead of...
Hi Chintan,
it's simpler than that.
There are three nodes:
1. If node saying: If Call.user.microapp.FromExtVXML[2]=="14", do that, else do sthing else. But the node never matches even if I send 14 into this variable.
2. If node saying: If valid(Cal...
