Our customer is using CUCM with a SIP trunk to CUBE, the CUBE dial plan sends some calls to a third party. The call flow is:ITSP -> SIP -> CUBE -> SIP -> CUCM -> SIP -> CUBE -> SIP -> Third Party. The CUCM part of the call is answered by an operator ...

I am considering using PCD to upgrade my customer from 12.5 to 15. I wanted to check how PCD manages the change of versions. When I have done upgrades in the past where the customer wants to maintain service to phones I can upgrade each node in turn,...

I am running CUBE on a CSR8000v, I would like to check what MOS score I'm getting to confirm call quality. The calls are all SIP G711u codec. I have been looking at the guide:Cisco Unified Border Element Configuration Guide Through Cisco IOS XE 17.5 ...

I am having problems getting a CSR8000v to talk to smart licensing. I'm running version 17.09.04a. I am using the "default url" and the customer is saying they have allowed 443 to smartreciever.cisco.com TAC are telling me I should be able to test ac...