Hello,I have ISDN PRI trunks for PSTN calls and use a Cisco CUBE as voice gateway. CUBE to CUCM has SIP trunk in between. In CUCM, we route the calls based on Calling Number. The purpose is to block spam calls in CUCM using translation patterns.Howev...

Calls from MRA phones to internal numbers disconnect every 30 seconds. However, reboot of the MRA phone fixes the issue. I am on CUCM ver.12.5. What could be the possible cause of this issue?ThanksKhanal 

We have a product called SecureLogix that is inline to a few PRI lines that terminate to the CUBE router. It performs some basic call reporting and helps filter out spam calls. The version of SecuireLogix that we run is very old. We are planning to m...

Hello,Can anyone tell me what is the minimum permission one needs in CUCM in order to disassociate a device from a directory number. I would like to setup appropriate roles for helpdesk admin.

I have created role based access control group for our helpdesk personnel in CUCM. They can perform various tasks as defined in the roles. However, they cannot disassociate a phone from the DN. I would like them to be able to disassociate a phone fro...