About mbrown-gcscu

mbrown-gcscu · 01-18-2023

Some time ago, we attempted to upgrade our UCM installation from v11.0 to v11.5. The upgrade process would fail partway through the operation. Also acknowledged that we are way way behind in the upgrade tree. We were then told by TAC that we were una...

mbrown-gcscu · 12-28-2022

Hello everyone.Without going to deep into the details, I'll try to explain what we are needing to do.Our organization participates in a public program to provide assistance to our members to address issues they have. The agency that manages the progr...

mbrown-gcscu · 10-06-2022

We are in the process of upgrading our collaboration systems from CSR 11.0 to CSR 11.5. Our implementation includes several subsystems:UCMIM & PresenceUnity VoicemailMediaSense call recordingCCX/FinesseExpresswayWebex Room Kits4321 ISRsWe have been l...

mbrown-gcscu · 09-27-2022

Hello! We are currently making preparations to upgrade our Cisco communication systems from our current version of 11.0 to the following stable release of 11.5.Our systems listing is as follows: * Cisco Unified Communications Manager* Cisco Unified C...

mbrown-gcscu · 09-09-2022

We have recently begun configuring some Webex room kits which we purchased some time ago. We have a mostly working setup right now; the "mostly" being the reason for this post.We have two units set up for testing currently. One is a Webex Room Kit Pl...

mbrown-gcscu · 01-24-2023

We are using DRS to take nightly backups of all our systems, fortunately. So if I have this right, we could build the new UCM node on our vSphere 6.7 environment, and then use the backup from DRS to restore there? After which we could upgrade it to 1...

mbrown-gcscu · 01-03-2023

I ended up setting up the Greetings Administrator, so we finally have a custom greeting on that extension!Oh man, we really would love to have upgraded by now. It's been a long list of reasons why we never have, starting with losing who knows how lon...

mbrown-gcscu · 12-30-2022

When you say "can record or upload a greeting from the CUC Admin page of the Call Handler" are you referring to the page shown below, or a different page?All I see there is a "play/record" button, which doesn't work because it wants to use Java and i...

mbrown-gcscu · 12-30-2022

OK, another question has cropped up.How do we record a custom greeting that will play at the dedicated extension when calls are received? It seems like we can't login to the phone to do it, because the phone doesn't have a user with a voicemail assoc...

mbrown-gcscu · 12-29-2022

This nailed it for us. I tested it out with the two users, and any message left on the dedicated phone is sent right to their extension. From there they can listen, save, or forward the message as needed.Thanks so much!

Member Since	‎04-26-2022 07:10 AM
Date Last Visited	‎01-11-2023 05:45 PM
Posts	15
Total Helpful Votes Received	5

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User Activity

Ungraceful Shutdown of UCM Node - Rebuild and Migrate?

Need Phone Extension and Voicemail to be Managed by Other Users

Upgrades and Compatibility - Moving from CSR 11.0 to CSR 11.5

Upgrade CSR from 11.0 to 11.5 - Using CLI rather than GUI

Webex Room Kit - Audio, but NO VIDEO in calls between endpoints

Re: Ungraceful Shutdown of UCM Node - Rebuild and Migrate?

Re: Need Phone Extension and Voicemail to be Managed by Other Users

Re: Need Phone Extension and Voicemail to be Managed by Other Users

Re: Need Phone Extension and Voicemail to be Managed by Other Users

Re: Need Phone Extension and Voicemail to be Managed by Other Users