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Hi There,quick question, I have my IP-IVR (UCCX) on v12.0(1) with ES4.I have added two new NTP Servers and removed two old defunct NTP servers.License MAC has changed, however when I was thinking to open case for rehosting the licenses, I see that th...
Hello,I am running common ground upgrade from UCCE 11.6 to 12.0 and both logger and HDS error out when running EDMT 7/22/21 12:59:02 PM: ERROR: Message 15401, Severity 11 : Error: SQLSTATE=42000, Native error=15401, msg='[Microsoft][ODBC Driver 11 fo...
Hi,I wonder if anybody still use device targets on UCCE 12.x?They seem to work just fine on 11.x up to 11.6, although they are mentioned deprecated ever since UCCE v10.0 and might be even earlier.Deprecated does not mean unsupported, but I wonder i...
Hi there,Need some clarification here, here it sayshttps://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/uc_system/virtualization/older_pages/virtualization-unified-contact-center-enterprise-older.html#12.0Supported VMware VMFS (Virtual Machine Fil...
Thanks David,I just checked the very first Speech Suite 11.0.0 revision release notes and I see that Recognizer is v11.0.0 and Vocalizer is 7.0.2, which both are supported, however Speech Server is at 7.0.0, which is not on supported list. Hence I wo...
I know that and that's what I did.However none of the Nuance Speech Suite 11 bundled versions is on the Cisco matrix, with the exception of Nuance Recognizer.Hence I am asking if anybody is actually running Nuance Speech Suite 11 with UCCE 12.x, as i...
Thanks, I assume you imply version Speech Suite 11, however what confuses me is that UCCE compatibility matrix for 12.x does not list any of the Speech Suite 11 versions as supported. I believe speech suite 11 for UCCE should consist of Recognizer, V...
Reviving an old post.I wonder if there is a way to work around this, i.e. to differentiate this call flow somehow so ICM does not consider this callback as a regular same queue call that would obviously be not answered in timely manner and spend some...
OKay it looks like I am getting 60 days grace period with my current license and I still have to rehost it with new MAC.It is confusing though that it does not say anything like that on the display license page.Only on the home page for UCCX it says ...