About korkiatcisco

korkiatcisco · 11-13-2023

In the CUCM CDR Analysis and Reporting, Device Report -> Hunt Summary and Hunt Pilot Detail are not the same data Issue 1: Hunt Pilot Summary, the data is blank "sometimes" I generate the report (the heading of table is exist but the content is none)...

korkiatcisco · 10-09-2023

I use 12.5.1.13900-152 and it just happed today.I cannot get any report from hunt pilot which I just used it last month.even I use Chrome, Edge or Firefox or on Private, Incognito mode don't help.

korkiatcisco · 03-27-2020

Hello there,During the Coronavirus time, my organization does split the site for supporting continuity on call center. On the remote site, there is no IP Phones provided for call center agents so I use the Cisco Jabber instead, every function work pr...

korkiatcisco · 12-20-2018

Hi there I just wonder in Location assignment in CUCM that there is Location configuration on Device and also the device pool on that device. The question is what if I assign with the different Location, what Location will be used? For example; T...

korkiatcisco · 03-08-2023

I suspect the Ext. 2081, is there any forward number on that Ext?or compare configuration with others

korkiatcisco · 03-07-2023

try 700[0-9]

korkiatcisco · 03-07-2023

I was facing this issue before, most of the time is about networking. try below.- firewall block between 2 jabbers and (if possible) run Wireshark on PC to see the bad traffic.- try calling to another destination in different vlan.

korkiatcisco · 02-02-2023

I have the same situation as you John.but I plan to just removing the CUSP out of the solution and bypass from CUBE to CVP or CUCM and let the CUBE balance by their config.

korkiatcisco · 02-02-2023

on the forwarded phone, try calling to cellphone directly first to ensure that the phone is working properly.on the Call forward section in CUCM, don't forget to input the exact same Destination and CSS as you use to dial out to cellphone.

Member Since	‎10-14-2016 02:17 AM
Date Last Visited	‎11-20-2023 01:01 AM
Posts	19
Total Helpful Votes Received	6

User Statistics

User Activity

Hunt Pilot Detail Report and Summary Report Data Different

CSCvv17821 - Hunt Pilot Summary page intermittently show empty page

Cisco Jabber does not send RTP to NICE Recorder

How Location Assignment works on CUCM?

Re: Top down approach in line group behaving erratically

Re: Meet me conf bridge giving fast busy

Re: 1-way audio with new jabber deployment

Re: Cisco CUSP EOL Solution/Work around

Re: Transferring a call to a phone with call forward on