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Per the table linked below the Cisco WebEx App Softphone Client does not yet oficially have TAPI CTI control we need for our user functions. I've heard that it should work but I need something that's oficially supported by Cisco/TAC.https://developer...
We're developing a software module that needs to show real-time stats (#calls in queue, longest holding) for UCCX agents. Ideally there would be a web-based API like /finesse/api/Queue/{id} in P/UCCE as polling an Informix database or managing a so...
Hello, I'm looking to have a discussion with the BU/Product Manager for WebEx Contact Center. Holger Esser and I had some conversations 12-18 months ago but there were a number of features required by our customers that were not available then; espec...
Hello-
I'm trying to register multiple SIP softphones to CUCM from 1 IP address. IN CUCM 10 documentation there is a note that "CUCM doesnt support third party sip phone registration using the same IP unless the combination of the IP address and the ...
Hello: We have a Cisco IVT certified app that uses TAPI on the desktop (and server). Customers have started asking about Server 2022 and Win 11 support. I will reach out to our account manager as well.
Hello @Jitender Bhandari , I see this bug (CSCuy32083) has been marked as resolved/closed as resolved with the 12.8.1.1.438 firmware. I've just tested the scenario out again with the new firmware on CUCM 12.5.1.11900 and we see the same results as w...
