Per the table linked below the Cisco WebEx App Softphone Client does not yet oficially have TAPI CTI control we need for our user functions. I've heard that it should work but I need something that's oficially supported by Cisco/TAC.https://developer...

We're developing a software module that needs to show real-time stats (#calls in queue, longest holding) for UCCX agents. Ideally there would be a web-based API like /finesse/api/Queue/{id}  in P/UCCE  as polling an Informix database or managing a so...

Is this feature the official implementation of the custom fix in CSCuy32083 ?

Hello- I'm trying to register multiple SIP softphones to CUCM from 1 IP address. IN CUCM 10 documentation there is a note that "CUCM doesnt support third party sip phone registration using the same IP unless the combination of the IP address and the ...