I've got a centralized CUCDM instance (v. 8.1.4) that provides service to several customers.  One customer isn't able to login to the self-care portal.  I see their LDAP server configured as an authentication server in CUCDM.  I am able to ping from ...

Attempting to integrate a Cisco 2951 to a Nortel MG1010 via Q.SIG PRI.  When watching the layer 2 debugs, all I see is the Cisco GW sending SABMEs but never receving anything.  Nortel side supposedly sees the same, only sending, never receiving (anot...

Have a situation where I need to deploy Jabber for Mac in phone-only mode with CME.  Based on the documentation I'm able to find, it appears as it's not possible.  So a couple questions come to mind:1) Is this still accurate, assuming CME 10.5 and th...

Trying to upload a prompt that a client wants to standardize on for their general delivery mailboxes across their organization.  They have CUE 8.6 in their smaller locations for AA and for basic voicemail functionality.  I'm trying to apply the promp...

Having issues with a gateway that is setup as MGCP with 3 PRIs coming into it.  Recently, there have been reports with two of the DIDs (that the client is aware of currently) where the call drops.  In the Q.931 debugs, I see a mandatory information e...