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- About sjones@techsgi.com
sjones@techsgi.
Member since
11-07-2008
Contributor
I've been in technology with a focus on Cisco for 10+ years. I've worked for various size VARs and have run collaboration initiatives for a global enterprise organization. I presently am with a Master Collaboration and Gold Partner with a focus on collaboration technologies.
Biography from communities:
I've been a Cisco engineer in various capacities for over a decade, including pre/post sales, architecture and leadership roles in various organizations. Presently I work for a $17 billion consulting organization and have an excellent team around me. I'm also a proud dance dad.
Expertise:
Route/Switch; Nexus switching; Collaboration
I've been in technology with a focus on Cisco for 10+ years. I've worked for various size VARs and have run collaboration initiatives for a global enterprise organization. I presently am with a Master Collaboration and Gold Partner with a focus on collaboration technologies.
Biography from communities:
I've been a Cisco engineer in various capacities for over
Personal Web Page : http://www.csc.com
Created by
sjones@techsgi.
in IP Telephony and Phones
12-03-2015
09:40 AM
12-03-2015
09:40 AM
Attempting to integrate a Cisco 2951 to a Nortel MG1010 via Q.SIG PRI. When watching the layer 2 debugs, all I see is the Cisco GW sending SABMEs but never receving anything. Nortel side supposedly sees the same, only sending, never receiving (another vendor manages it, customer doesn't have any access to the PBX). We've replaced cables, cards, etc. but are still having the same results. TAC isn't sure what else it could be.
Any ideas?
SJ
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Created by
sjones@techsgi.
in IP Telephony and Phones
10-09-2015
08:28 AM
10-09-2015
08:28 AM
I've got a customer who's deployed two ISR 4331 routes as voice gateways that are having issues with their FXO lines. Unintelligible audio, faxes that take longer than 30 seconds failing. Mix of ground start and loop start lines. I haven't seen the new ISRs with analog lines yet, so wondering if anyone out there has come across anything similar yet. Tests clean from the line going into the router through the demarc. Only common denominator is the new ISRs.
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Created by
sjones@techsgi.
in IP Telephony and Phones
07-01-2015
05:50 PM
07-01-2015
05:50 PM
Having issues with a gateway that is setup as MGCP with 3 PRIs coming into it. Recently, there have been reports with two of the DIDs (that the client is aware of currently) where the call drops. In the Q.931 debugs, I see a mandatory information element missing message. It sounds remarkably like bug ID CSCtf08864, but the version of IOS they're running should have the fix for it (all the elements in the bug match the environment, though). PRIs are configured as primary-ni. The only thing I saw that looked out of place was the service parameter for overlap receiving in CallManager is set to True by default. I did see a couple cases where disabling that seemed to fix the issue, but I'm not sure what the potential ramifications would be if I did change it (downtime, etc.). CallManager version is 9.1.2, gateway IOS is 15.2M(5) Any ideas are greatly appreciated SJ
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07-30-2012
10:06 AM
That's what i was afraid of, but wanted to make sure of before i said anything...Thank you Tarik.
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07-30-2012
09:51 AM
Hello all--i'm working with a client on an ISE deployment and they would like to have the remote locations take advantage of it for dot1X. The potential problem that i see though is this--they have ASA5505s for tunnels back to the main location, which is great, but they also use the built-in switch...i know there are issues with the larger ASAs that require the IPN. I'm wondering if they'll need a different switch for this to work? Don't think they plan on posturing or anything advanced. More just to lock down the switchports and prevent issues when people plug random devices in to keep them off the network... any suggestions are appreciated. Scott J.
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07-15-2012
05:29 AM
Hi everyone--trying to make sense of ISE licensing and what a client of mine is wanting to accomplish. They want to be able to do dot1X and have the machine authenticate via AD before the user even tries to authenticate and if it's not a domain machine, then do a reject access. My question is that able to be accomplished via base licensing or is that considered posturing/profiling? Thanks all! SJ Sent from Cisco Technical Support iPad App
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Created by
sjones@techsgi.
in IP Telephony and Phones
07-03-2012
05:44 AM
07-03-2012
05:44 AM
I did actually. Those are valid points about doing the manipulation in CUCM directly. I ended up doing it in the CUBE under a SIP profile...example is below. Another interesting point is for certain carriers (Paetec/Windstream being one of them...), MoH won't work properly unless you modify the invite when you put someone on hold from being a one-way stream to a two-way stream. the user's audio still doesn't get passed back, but the carrier believes it's normal conversation. HTH SJ voice class sip-profiles 1 request INVITE sip-header Diversion modify " " "sip: @ >" -- Allow forwarding request REINVITE sdp-header Audio-Attribute modify "a=sendonly" "a=sendrecv" -- These 3 lines are the MoH workaround response ANY sdp-header Audio-Attribute modify "a=sendonly" "a=sendrecv" request ACK sdp-header Audio-Attribute modify "a=sendonly" "a=sendrecv"
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Created by
sjones@techsgi.
in IP Telephony and Phones
07-02-2012
06:04 PM
07-02-2012
06:04 PM
Appreciate the info Paolo. I've actually been trying that and the issue i'm running into is i get an ISDN 'no route to number' message and an error tone. topology looks like this: Avaya PBX --> C2901 router via PRI --> C2921 CME router via IP network I can call the physical IP phones with no problem...not sure if it's some sort of codec issue or something? Let me know and i can send the config to you via PM thanks again. SJ
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Created by
sjones@techsgi.
in IP Telephony and Phones
07-02-2012
01:04 PM
07-02-2012
01:04 PM
Hello--i'm trying to figure out an equivilent to a CTI route point for CME. I've got a client who has their existing PBX interconnected across a MAN to a CME system at a remote site, and in order to route calls to a particular number, i need the functionality of a CTI RP to act as a virtual phone so that a DN becomes active. Has anyone done something similar? Scott J.
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Created by
sjones@techsgi.
in IP Telephony and Phones
06-20-2012
10:26 AM
06-20-2012
10:26 AM
At a client, they've got an older Avaya PBX that is connected into a 2900 router via PRI. From there, it gets routed across the network to another facility where they have a CME/CUE 8.5 system. When they dial an extension, it rings the phone no problem. But, if they try to call into CUE or into the Tcl AA/queue, it gives an error tone. When i watch the debugs on the router that is connected to the PBX via PRI, i see a message that says 'no route' (or something to that effect...). Does anyone have any ideas as to why regular calls work fine but when they go into CUE, it fails? Thanks all. SJ
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Created by
sjones@techsgi.
in Other Data Center Subjects
05-04-2012
11:03 AM
05-04-2012
11:03 AM
Have an interesting dilemma...two 7010s, were working previously, but not in production yet. One had to be powered off to switch to 220V for the PSUs. The other stayed up the entire time. After bringing the other switch back online, the L3 VLAN interface we had setup to do the peer-keepalive is stuck down/down. The physical link (1Gb SFP on an F1 32-port SFP blade) is up though. Configuration looks good. Tried rebooting, shut/no shut, delete/re-create, etc. Nothing is working... Does anyone have any ideas? Tried searching in the bug tool, but didn't see anything that really stuck out for this situation...have never seen anything like it if a link is up. SJ
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Created by
sjones@techsgi.
in Policy and Access
04-26-2012
07:08 AM
04-26-2012
07:08 AM
as a follow up...i'm looking at ACS now. The way i have it setup is using the default 'permit all' for the device authorizations, shell profile, command sets, etc. It should let whatever commands i run through. But, all i see on the router is 'command authorization failed'. I can't even reload the thing now... Is there a document somewhere that goes through step-by-step?
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Created by
sjones@techsgi.
in Policy and Access
04-24-2012
06:21 AM
04-24-2012
06:21 AM
Don’t mean to be ignorant about this, but is there a way to export the config from ACS? Router config section is below…I’ve used this successfully with 4.2 several times… ip tacacs source-interface gi 0/0 tacacs-server directed-request tacacs-server key tacacs-server host x.x.x.x aaa new-model aaa authentic login default group tacacs+ local aaa authentic login no-tacacs none aaa authentic enable default group tacacs+ enable aaa author config-commands aaa author exec default if-authenticated aaa author commands 1 default if-authenticated aaa author commands 15 default group tacacs+ local aaa author console aaa account exec default start-stop group tacacs+ aaa account commands 0 default start-stop group tacacs+ aaa account commands 1 default start-stop group tacacs+ aaa account commands 15 default start-stop group tacacs+ aaa account connection default start-stop group tacacs+ aaa account system default start-stop group tacacs+ aaa session-id common
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Created by
sjones@techsgi.
in Policy and Access
04-20-2012
10:48 AM
04-20-2012
10:48 AM
I'm doing an eval of ACS 5.3 for a client and i'm trying to integrate one of the routers into it using TACACS+. I had the authentication working with an internal user. when i went back in and added the authorization parts though, now i'm locked down to the enable prompt and can't do anything...trying to make sense of the documentation on how to assign the command sets, etc. to my test user, but it doesn't make any sense (this is some of the lousier documentation i've seen for a while...). Does anyone have any thoughts on what to do to get the command sets to work? SJ
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Labels:
Created by
sjones@techsgi.
in VPN and AnyConnect
04-09-2012
05:49 PM
04-09-2012
05:49 PM
Folks--pardon my ignorance, but trying to make sense of the documentation for this is all but impossible... I've got a client who's looking to enable SSL VPN on an ASA 5505. Looking at the output of the unit, it's got a Base license, AnyConnect Essentials is in a disabled state, but it also says 'SSL VPN Peers: 25'. Does that mean they've got 25 SSL VPN users configured? Is that the max for that size of ASA? Do they need the AC essentials license to make it functional? Do they need Sec Plus for the SSL VPNs to work?\ They're not going to be doing any clientless or the NAC lite stuff...so i don't think they need premium (please correct if i'm wrong, of course). SJ
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Labels:
Created by
sjones@techsgi.com
in Unified Communications Infrastructure
07-27-2017 12:25 PM
07-27-2017 12:25 PM
No...still working on it. Finally was able to open a TAC case, and there
may be a bug involved...sti...
Created by
sjones@techsgi.com
in Unified Communications Infrastructure
05-25-2017 09:39 AM
05-25-2017 09:39 AM
I've got a centralized CUCDM instance (v. 8.1.4) that provides service
to several customers. One cus...
Created by
sjones@techsgi.com
in IP Telephony and Phones
12-03-2015 09:40 AM
12-03-2015 09:40 AM
Attempting to integrate a Cisco 2951 to a Nortel MG1010 via Q.SIG PRI.
When watching the layer 2 deb...
Created by
sjones@techsgi.com
in IP Telephony and Phones
10-09-2015 08:28 AM
10-09-2015 08:28 AM
I've got a customer who's deployed two ISR 4331 routes as voice gateways
that are having issues with...
Created by
sjones@techsgi.com
in Collaboration Applications
08-20-2015 09:52 AM
08-20-2015 09:52 AM
Have a situation where I need to deploy Jabber for Mac in phone-only
mode with CME. Based on the doc...
Created by
sjones@techsgi.com
in Unified Communications Infrastructure
08-01-2015 09:29 AM
08-01-2015 09:29 AM
Trying to upload a prompt that a client wants to standardize on for
their general delivery mailboxes...
Created by
sjones@techsgi.com
in IP Telephony and Phones
07-01-2015 05:50 PM
07-01-2015 05:50 PM
Having issues with a gateway that is setup as MGCP with 3 PRIs coming
into it. Recently, there have ...
07-30-2012 10:06 AM
That's what i was afraid of, but wanted to make sure of before i said
anything...Thank you Tarik.
07-30-2012 09:51 AM
Hello all--i'm working with a client on an ISE deployment and they would
like to have the remote loc...
07-15-2012 05:29 AM
Hi everyone--trying to make sense of ISE licensing and what a client of
mine is wanting to accomplis...
Created by
sjones@techsgi.com
in IP Telephony and Phones
07-03-2012 05:44 AM
07-03-2012 05:44 AM
I did actually. Those are valid points about doing the manipulation in
CUCM directly. I ended up doi...
Created by
sjones@techsgi.com
in IP Telephony and Phones
07-02-2012 06:04 PM
07-02-2012 06:04 PM
Appreciate the info Paolo. I've actually been trying that and the issue
i'm running into is i get an...
Created by
sjones@techsgi.com
in IP Telephony and Phones
07-02-2012 01:04 PM
07-02-2012 01:04 PM
Hello--i'm trying to figure out an equivilent to a CTI route point for
CME. I've got a client who ha...
Created by
sjones@techsgi.com
in IP Telephony and Phones
06-20-2012 10:26 AM
06-20-2012 10:26 AM
At a client, they've got an older Avaya PBX that is connected into a
2900 router via PRI. From there...
Created by
sjones@techsgi.com
in Unified Communications Infrastructure
06-13-2012 10:19 AM
06-13-2012 10:19 AM
Wanted to add this info to the post in case someone else has these
questions...While Srini is correc...
Public Statistics
| Date Registered | 11-07-2008 01:08 PM |
| Date Last Visited | 07-27-2018 12:07 AM |
| Total Messages Posted | 156 |
| Total Helpful Votes Received | 10 |
Helpful Votes Given To
