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hi, im having this problem with IPMA, the user tries to log on but she gets that message "invalid username or password", the user is integrated with LDAP ,and she succesfully logs on the computer this is the trace result from IPMA, ¿any idea? 0: Mo...
Hi, we are integrating some thord vendor contact centers , with IVR´s with cisco, everithing over sip trunks, we are facing a problem with something called tromboning, didnt hear it before...http://en.wikipedia.org/wiki/Anti-tromboning the thing is,...
Hi, i have this issue for a few days and i didnt found any explanationfxs port ----> remote gateway -----> cm 4.2 ---- > isdn gatewaywhen i place a call, i believe that the call doesnt leave the remote gateway, since i cant see it on the isdn gateway...
hi,i have this question, since i dont have the hardware to test it and i dont want to do the testing on the customer premises, Id like to know what do you think since a call pickup group can only contain 10 different call groups, can i avoid this res...
Hi, I have this DDI 91381111 , there is a translation pattern for this 91381111 -> 805, being 805 the pilot for a hunt list.I need to know how many incoming calls I had on 91381111 there is a translation pattern applied, the CDR fieldoriginalCalledPa...
I have no idea... actually its a customer that just bougth a cucm, i think its their first IP voice solution and they are just ... fascinated with all the funcionalities and they are asking for everything... it doesnt matter how de we advice, they w...
Thanks for your help, we already applied a different solution , given to us by the provider, so i wont be able to test that one. but Thanks for your time.RegardsCesar
