I'm trying to bring up an evaluation of the CSR 1000v.  I have the license and the router, but when you try to follow the CSL steps there is a command to enable the license the command is missing for the install.  Using version 17.2.1r. The only comm...

How do I change where users are created by default when they are added through the web system administration on unity 7.x and Exchange 2003?  For a failover system do i need to modify it on both servers, or just the primary?  I looked through the rec...

We are looking at a CER 1.3 TO 7.1 upgrade in addition to upgrading call manager from 4.1.3 to 7.1.3. Our plan is new hardware for both systems so we would like to uprade CER first given the backward compatibility and then build out a parrallel CUCM...

We are having some issues with a meetingplace express system where we get busy signals. In looking at the system, there are plenty of available ports, and the calls get busy signals internally so the we know that it is not a pri issue. I noticed th...

What is the exact process to get valid 6.0 licensing in 4.1.3 to 6.0 upgrade? I've gotten device licenses from the dma upgrade, but the licenses say 5.0 will this work for 6.0 or is there something else that I need to obtain? Seems that there is ve...