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It is about time we are going to move from CAD to Finesse. When adding new numerical reason codes in Finesse does it have to be different from CAD reason code numbers or can it be the same?
I need to provide a coverage in case CTI RP gets unregistered. Coverage needs to be different for each location. I can add the same DN in multiple partitions to the same CTI RP. Or I can create multiple CTI RP with a single DN. Is there a preference ...
What are the options for FXO these days? We have a need to connect 4 POTS lines to the FXO port. We do not want to use any 2900 or 3900 series routers.
We are trying to have VCS to send audio call only to SIP PSTN gateway. Carrier is rejecting it as it is seeing this as video call. Does anyone know if there is a setting to send audio only SIP INVITE?
I figured it out.request INVITE sip-header FROM modify "From: (.*<)(.*>)" "From: \"Test\"<\2"This thread was helpful https://supportforums.cisco.com/message/3871670#3871670
