Does someone know what SQL table is modified when an UCCE agent transfers a call using the finesse client, as well as where the call was transferred to?  I can see the call in TCD, and I see the call disposition of "transfer" , but I do not see where...

When changing the application dial rules in cucm, do I need to restart the tftp server , or are the changes updated immediately? thanks

Hello.  I will be migrating cuc 8.6.2 to 10.5, two separate servers.  Same exchange backend, the 8.6.2 is currently ad integrated.  I plan on utilizing cobras briefcase mode to copy users to the new server, and will be doing this site by site, as the...

I have cups8.x / CUCM8.6, migrating to imp/cucm10.  Both presence servers are in the same domain.  What do I need to read up on if I want to provide presence info between the two enviornments?  Both enviornments will be up for some time while sites a...