About jbaly

jbaly · 07-27-2018

Hello, If I have one person in the company who managed all Webex Events for the company (Webex Event Center), do I only need 1 license, regardless of the number of concurrent meetings? James

jbaly · 02-22-2018

I've seen the guide showing the editior and various xCommands, but how does the codec know about the Apple TV? What's the logic to be able to pass commands from the Touch10, via the Codec (Room Kit Plus) to the Apple Home on Apple TV?Help please!

jbaly · 02-06-2018

I get the following error in Finesse, when trying to load the email gadget from Social Miner. CCX version 11.6.1 Certificates are loaded, and everything has been rebooted. Any ideas? Finesse Gadget There were issues rendering this gadget.Unable ...

jbaly · 06-14-2017

We've been using SMSI to create bespoke reports for CCX. The scripts have specific flags at certain points that can then be referenced in reports to get a detailed view of where the customers left the IVR (ie before or after listening to an informati...

jbaly · 05-10-2017

Hi, I suspect it may be due to a recent CUCM upgrade (11.5.1) but my Expressway C cannot communicate with it: SIP: Failed to connect to 10.1.16.1:5065 : No response from system Both systems have been rebooted, but still not working. Any thoughts?

jbaly · 02-21-2018

I tried all the usual steps, different browser etc. but in the end I resorted to raising a TAC case. Here's what we found: 404 error is a "not found" error, so we could rule out certificates. DNS name was resolving fine, so the problem was diagnosed ...

jbaly · 05-10-2017

I think it's down to a certificate issue (when isn't it!). When I change the SIP trunk security profile to TCP from TLS, connectivity is restored. I'll refresh the certs to confirm. Do certs change when upgrading?

jbaly · 03-31-2017

We can all see it's not available, but the question was "will it be available?" Last year, Cisco told all my customers with windows phones "Don't worry that there will never be Jabber for Windows mobile, as Cisco spark will be available in hybrid ser...

jbaly · 08-24-2016

It was 10.5.2. I've since upgraded to 11.0, so will try again. Thanks!

jbaly · 04-06-2016

Thanks, I saw that Marcus. I'm not so concerned about support, but more about how the integration works/doesn't work.

Member Since	‎06-13-2002 10:18 AM
Date Last Visited	‎12-14-2022 01:41 AM
Posts	65
Total Helpful Votes Received	12

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Webex Event Center licensing?

In-Room control with Apple TV?

Finesse Email Gadget Error: There were issues rendering this gadget

CUIC Off-Box Premium custom reporting - replacing SMSI

Expressway not communicating to CUCM

Re: Finesse Email Gadget Error: There were issues rendering this gadget

I think it's down to a

Re: Will Spark be available on the Windows Phone Platform?

Re: Skype for Business 2016 integration to CUCM (CUCILync)?

Re: Skype for Business 2016 integration to CUCM (CUCILync)?