About Augusto Garcia

Augusto Garcia · 03-10-2014

Hello GergelyThank you! this info is great! It's what I was looking forBest regards

Augusto Garcia · 03-10-2014

Hello arundnSadly I don't have the enough permissions to take a look at the bug but I've searched th...

Augusto Garcia · 03-07-2014

I haven't tried that yet. What I did was a data resync and that fixed the team but is not a permanen...

Augusto Garcia · 03-07-2014

HelloI have a case where agents display on the desktop supervisor in a team that is different from t...

Augusto Garcia · 07-26-2013

Hello padramasIt is a stand alone implementation. What I'm understanding with what I saw is that we ...

Augusto Garcia · 07-26-2013

Hello We have some UCS C260 and we are trying to configure trigger level for events on the UCS and a...

Augusto Garcia · 06-11-2013

It just has to be working on mrcpv1 and u-lawMRCPv1 is configured on installation and u-law in the a...

Augusto Garcia · 04-08-2013

HelloI'm working with a new implementation of WFO and UCCX and I'm trying to have all the rules in t...

Augusto Garcia · 04-04-2013

Thank youIn order to get the CME 8.5 I should do an upgrade of the router IOS right?

Augusto Garcia · 04-03-2013

GreetingsI have a 1861 router with cme 7.1 (I think, I got this from the show telephony-services) an...

Augusto Garcia · 03-11-2013

Hello danielbertecI used loquendo but as it is part of nuance right now I think it would be similar,...

Augusto Garcia · 02-12-2013

I got it to work! I needed to change some configurations on the loquendo server, it should be in mrc...

Augusto Garcia · 01-25-2013

Thank you for the quick answer, The endpoint is registered to a VCS, we are using h323 and we are tr...

Augusto Garcia · 01-23-2013

HelloI have a tandber endpoint that has access to internet througt an ASA firewall, the thing is we ...

Augusto Garcia · 01-22-2013

Great! thank you Aaron, you were of great help

Hello GergelyThank you! this