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Augusto Garcia
‎05-26-2021

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Member since ‎12-18-2012
26
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Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)

Hello GergelyThank you! this

Created by in Contact Center
03-10-2014
03-10-2014
Hello GergelyThank you! this info is great! It's what I was looking forBest regards

Hello arundnSadly I don't

Created by in Contact Center
03-10-2014
03-10-2014
Hello arundnSadly I don't have the enough permissions to take a look at the bug but I've searched th...

Agent displaying on wrong team

Created by in Contact Center
03-07-2014
03-07-2014
I haven't tried that yet. What I did was a data resync and that fixed the team but is not a permanen...

Agent displaying on wrong team

Created by in Contact Center
03-07-2014
03-07-2014
HelloI have a case where agents display on the desktop supervisor in a team that is different from t...

Monitoring UCS events - configure triggers - email

Created by in Unified Computing System Discussions
07-26-2013
07-26-2013
Hello padramasIt is a stand alone implementation. What I'm understanding with what I saw is that we ...

Monitoring UCS events - configure triggers - email

Created by in Unified Computing System Discussions
07-26-2013
07-26-2013
Hello We have some UCS C260 and we are trying to configure trigger level for events on the UCS and a...

TTS loquendo with UCCX

Created by in Contact Center
06-11-2013
06-11-2013
It just has to be working on mrcpv1 and u-lawMRCPv1 is configured on installation and u-law in the a...

Port list to use with WFO (Workforce Optimization/Quality management)

Created by in Other Collaboration Subjects
04-08-2013
04-08-2013
HelloI'm working with a new implementation of WFO and UCCX and I'm trying to have all the rules in t...

Call manager Express does not have type 6961

Created by in IP Telephony and Phones
04-04-2013
04-04-2013
Thank youIn order to get the CME 8.5 I should do an upgrade of the router IOS right?

Call manager Express does not have type 6961

Created by in IP Telephony and Phones
04-03-2013
04-03-2013
GreetingsI have a 1861 router with cme 7.1 (I think, I got this from the show telephony-services) an...

Re: UCCX 8.5.1 and Nuance TTS

Created by in Contact Center
03-11-2013
03-11-2013
Hello danielbertecI used loquendo but as it is part of nuance right now I think it would be similar,...

TTS loquendo with UCCX

Created by in Contact Center
02-12-2013
02-12-2013
I got it to work! I needed to change some configurations on the loquendo server, it should be in mrc...

Tandberg NAT behind firewall works without NAT

Created by in TelePresence and Video Infrastructure
01-25-2013
01-25-2013
Thank you for the quick answer, The endpoint is registered to a VCS, we are using h323 and we are tr...

Tandberg NAT behind firewall works without NAT

Created by in TelePresence and Video Infrastructure
01-23-2013
01-23-2013
HelloI have a tandber endpoint that has access to internet througt an ASA firewall, the thing is we ...

UCCX upgrade, cop file.

Created by in Contact Center
01-22-2013
01-22-2013
Great! thank you Aaron, you were of great help
Public Statistics
Date Registered ‎12-18-2012 12:38 PM
Date Last Visited ‎05-26-2021 12:38 AM
Total Messages Posted 26
Helpful Votes Given To