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Navaneethakrishnan Muralidharan
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Level 1
Member since ‎10-01-2013
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  • 36 Posts
  • 1 Solutions
  • 15 Helpful votes Given
  • 5 Helpful votes Received
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5 Discussion Posts
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30 Discussion Posts
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IM&Presence service

01-03-2018
Hi All,   I am having an IM&Presence server with Redundancy mode. Version 10.5.2 I am able to see services like Cisco XCP Text Conference Manager, Cisco XCP Web Connection Manager, Cisco XCP Connection Manager, Cisco XCP Authentication Service which ...

Courtesy call back formula

09-11-2017
Hi All, I am new with courtesy call back and formula in EWT. In default template i'm able to see below formulas. Could someone hlep me in understanding the below one on what exactly it doing around in ICM. ValidValue(((SkillGroup.CUCMPG.Cisco_Voice.O...

Unable to login Call Manager Web interface

11-29-2016
Hi, I have a production CUCM cluster. 1 Publisher and 6 subscribers. I have created a new user ID and provided all the rules and group. I am able to login Publisher but with the same credentials unable to login Subscribers web interface. DB replicat...

Agents unable to pick calls while Call rings.

10-30-2014
Hi All, The agents are not able to answer the call , they made several attemps to pick the call but it still keep ringing. While check through the cvp log I have able to find " HANG UP ON RINGTONE SERVER"  and PortCheckinStatus=PORT_CHECKIN_OK_PORT_S...

Cisco IP Phone model that wont support CAD

03-19-2014
Which Cisco IP Phone model that wont support Cisco agent desktop to login? 
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Member Since ‎10-01-2013 02:53 AM
Date Last Visited ‎10-29-2024 02:17 PM
Posts 36
Total Helpful Votes Received 5
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