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Hi, can anyone help me to understand name matching logic of voice enabled unity directory handler? 1- Which part of the name it is considering for matching? Last name? first name? or Display name? If first name has two words, does it consider first w...
CUCM requires restarting Tomcat service after uploading new CA signed tomcat certificate. But it seems different for UCCX where it is asking to restart the full system. Just wondering what could be the reason behind that. Can anyone help? Just to und...
From jabber, we used to control our CMS meetings using active control feature (dtmf keys). As we are in the process of migrating from jabber to webex, we are testing all features just confirm that nothing is missed in the new application. However, it...
After connecting all our video devices with control hub, we noticed room devices or webex whiteboard upgraded to Room OS. However, DX80 and other old devices are still in CE15.6. Is this an expected behavior or all should be upgraded to Room OS?
For all UC application, Cisco always auto-populates parent domain while generating CSRs. Can anyone please help me to understand the exact benefit of having this parent domain? What are the use cases? What if we remove parent domain and keep only ser...
Hello, I have completed power-user and both associate courses (IT-Admin and Adoption). What would be the next step to continue on webex ambassador? I cannot see anything for professional ambassador. Am i missing something? Can anyone please share the...
I faced this problem, somehow this sharing option looks seems complicated to some people. Though i never understand why! Webex remote support tool helped in lot of such cases: https://www.youtube.com/watch?v=h8c-PtndXN8
good point, thank you! I forgot about certificate warning during Jabber login. So I was updating tomcat cert of our ccx servers. Parent domain always auto-populated by CSR generation prompt, I never give it a thought about the specific purpose. But t...
From the small gear button (left to space name), you can click on "moderator space" to enable it. It will ask for the confirmation after hitting the button.Once it is enabled, moderator can select people Tab, right click on any participant name and s...
