Voice Systems and Accessories - Small Business

I am trying to add 16 users to a UC560 using a license file.  They currently have 72 licensed users.  I am trying to upgrade with CCA.  When I do the upgrade license from file option, it gives me the error "better license exists" using the license fi...

Hi,I have a UC540 and updated it to the latest IOS version with the latest firmware to my phones and i am having registration problems with SPA525g IP Phones. I updated the firmware of the phones as well and create manual tftp bindings with but still...

Hi,I've a CISCO SPA112 with this error:Mar 29 17:05:44 ***myip*** DNS fail -1; stun.twt.itI've tried to set a stun server to get my ip address (stun.twt.it) but this not work!DNS are sets well, also using Google and sip registration works well.I've a...

Hi                   Our customer has a 560 on the latest software, They have fax to mail set up and has been working fine. Over the last week, they were not getting notified of the fax, and when we rang the ddi assigned to it, we were getting the fo...

Hello,I am trying to locate docs on how to setup a teleworker spa504g phone with a UC540. The remote end is just a house with a basic ATT router and our office has Cbeyond IAD that connects to the UC540. Any help would be greatly appreciated.        ...

I have a client wanting to use group pickup for the main office phones. I have set this up and found it takes multiple steps to connect the calls. Step 1- press Group Pickup button, Step 2- Once system verifies incoming line press Dial, Step 3- Dial ...

Hello,I have modem connection to remote site.This connection must go from wire to Ethernet. The modems are 2-wire, not dial-up, and are embedded in a device, so there is no access to the serial port of the device.First I tried with SPA112 on remote s...

Hi All,Can anyone shed any light on the correct Daylight Saving Time Rule for the SPA502G for the UK?I tried to figure it out and currently have the following rule entered in the phone: start=3/-1/7/01:0:0;end=10/-1/7/01:0:0;save=1. Time Zone is set ...

We had some weird issues with one of our UC320's over the weekend... I won't get into the details of that, but I noticed something while working on it -- there was a bunch of attempted toll-fraud showing in the SIP logs. None of it was completing, bu...

I have a remote location that have an analog line that I need to be able to dial out from the UC560.So If I am calling 911 I want my call to getout at this analog line locate in a different place.We are sharing our UC560 in two different building and...

Hi,Accordign to everything I've seen there are only two ways to securly provision a remote phone:1.) VPN2.) HTTPS with SSL certificate signed by CiscoI'm using a pure-SIP deployment and would like to stay away from option #1. Option #2 seems easy acc...

Hi,I upgraded my SPA-3102 to the last version of Firmware, then I tried to input correct settings (V23 FSK / DTMF) for Japanese Caller ID provided by NTT Telecommunications on a analog trunk (PSTN Line). I got some information here:http://en.wikipedi...