Voice Systems and Accessories - Small Business

We had some weird issues with one of our UC320's over the weekend... I won't get into the details of that, but I noticed something while working on it -- there was a bunch of attempted toll-fraud showing in the SIP logs. None of it was completing, bu...

I have a remote location that have an analog line that I need to be able to dial out from the UC560.So If I am calling 911 I want my call to getout at this analog line locate in a different place.We are sharing our UC560 in two different building and...

Hi,Accordign to everything I've seen there are only two ways to securly provision a remote phone:1.) VPN2.) HTTPS with SSL certificate signed by CiscoI'm using a pure-SIP deployment and would like to stay away from option #1. Option #2 seems easy acc...

Hi,I upgraded my SPA-3102 to the last version of Firmware, then I tried to input correct settings (V23 FSK / DTMF) for Japanese Caller ID provided by NTT Telecommunications on a analog trunk (PSTN Line). I got some information here:http://en.wikipedi...

Extension listing is not showing up in digital format on a SPA500 DS, which is connected to a SPA504; has anyone gotten this to work?I told the customer to write the usernames/extensions on the display with a non permanent marker for now; kinda embar...

I have a problem with a SPA112 rebooting itself quite often, I think it may be a configuration file issue because it happens shortly after the below message every time:<159>SCAPC_init(): provision_enable=1 prule=http://SERVER/cisco/$MA.cfg tftp=SERVE...

We enabled the broadworks feature sync and have noticed strange behavior.  The feature syncs up DND, CF All and CF No Answer.  The problem seems to be that the cisco phone CFNA timer is in seconds and the Broadsoft timer is in number of rings.A user ...

Hello,I am trying to upgrade SPA 504G using the utility that is bundled in the package, from computer which is connected on its LAN port (same subnet). Current version is  7.4.8 and tying to upgrade to latest 7.5.1I can open the GUI, ping it, but thi...

I have a problem that I can not solve.I have a cisco 504G connected to a console 500s -> Elastix ServerI configured some extensions on the console.I used the following string configuration:fnc = blf + sd + cp; = sub 35@10.0.200.19However sometimes, t...

I've been working with the CCA to configure a SIP trunk with a SIP provider on a UC520.  The provider wants us to use SIP over TCP, but the CCA only seems to want to configure SIP over UDP.  I've reconfigured the dial peers directly to accomodate SIP...

Is it possible to use CCA (or anything else besides command-line) to remotely manage a UC540?Also, what is the risk of using a UC540 on a public IP address, with firewall disabled, with a strong password?For extra credit, when I enable the firewall, ...

The first phone I setup on the UC540 was an SPA508G.  I didn't like the sound, the default curve on the phone was "Deep Bass."  I changed it to (I think) HiDef and much preferred the sound quality.Now with the SPA525G2 I've got the "Deep Bass" sound ...