Voice Systems and Accessories - Small Business

Hello everyone!We're having an issue with SNR, calls are not returning to the voicemail located on the UC but instead going to the cell phone when unanswered.I believe this is the correct setting for SNR, perhaps I have my timeout set incorrectly?snr...

HI,I have a customer with 2 sites:  central HQ (UC560) and remote branch office (UC540).  Would it be possible for the remote branch office phones to register to the local UC540, but retrieve the voicemail only from the central site UC560?  All MWI w...

Dears,I'm thinking of buying a PAP2T for my home usage, but I have some questions:It should be able to be configured to 2 different service providers (for incoming & outgoing calls)I would like to plug only one phone which would function with the 2 l...

Hi,     First time on the CSC.We recently installed an SPA-9000 with SLA on 6 SPA942.  The setup work well.But we have a bugging issue.When we put an external call on hold, we hear the music from the SIP Provider instead of the music from the SPA 900...

HI,I have a customer that wants to know if it is possible to configure the UC540 to allow users to call external PSTN numbers WITHOUT the use of the access code.It looks like CCA 2.2(4) forces the admin to program the access code.When I searched the ...

Hi,i'm experiencing a problem with provisioning on a spa3102: if i try to provision the ata through tftp all works fine.If I try to set provisioning with http on the ata, in the syslog i found these messages:Jul 23 07:25:55 SPA-3102 00: 0e:08:xx:xx:x...

The only way I know how to change the second greeting (busy prompt) is to record and replace the en_bacd_allagentsbusy.au file in flash.Is there a way to specify a different file name? I have a client that would like to do multiple bacd groups for di...

I'm a newbie to VOIP and networking, and very frustrated. I'd be grateful for any constructive help.I purchased a PAP2T brand new from Amazon. Couldn't get it to work. Exchanged it. My 2nd PAP2T has the same problem: I can't connect with the server t...

Hi,first of all thank you for this community, it helped me a lot while configuring our UC540 to eliminate all sorts of errors, really appreciate it!Now though I don't seem to be able to make the final step: While inbound calls are finally working, ou...

Hello!I'm trying to make spa provisioning via HTTPS. Following the instruction I should send generated .csr file to CISCO. But what is e-mail address for this?