basically my client wants to use his sidecar to store speed dials to his external numbers like his home, etc. They are under his directory and personal speed dials but is there a way that he can just press abutton on the side car (or phone) that is ...
I added a 4 port FXS card to a UC500 and I can not seem to find the MAC address of the ports on the card. I want to assign directory number to the FXS ports but I need to create a corresponding ephone with MAC address of the port to assign the numbe...
HelloI have a problem related with the language packs available for the uc540/phones.We are trying to change the region and language to Portugal/Portuguese of our devices, but we can't manage to do it.We downloaded the only PT langpack file available...
Trying to upgrade to new image UC540-8.0.2, and I keep getting an error during the upgrade procedure. The system is a base unit plus 3 x 525G phones that are connected directly to the unit. The system that has the new image is connected to the netwo...
Hi,I was trying to enable fax to email feature, as I have configured it in the past on older package and was working with no issues, I have found out that it is not working with the new package 8.02, is that right or I am mising something?!voice tran...
HelloI have a VPN connection between the headquarter (there is one Cisco2821-sec/k9) and 3 agency (there is on Cisco 2801-hsec/k9 on each agency)I have also one UC-560 installed at headquarters with IP-Phone SPA-504G for VoIP callThey are plan t...
Hello!I like the Device thus iw ant to install it with a Customer. I think i need another Hardware but i have no idea.Its like 100 Users, and i need:24 or more Analog Ports (FXS)2 or more BRI Ports2 PRI Ports (E1/T1)Any Idea what Device i can use?th...
Hello everyone!We're having an issue with SNR, calls are not returning to the voicemail located on the UC but instead going to the cell phone when unanswered.I believe this is the correct setting for SNR, perhaps I have my timeout set incorrectly?snr...
Since our UC520 was set up using CLI we were able to run single phone extensions for multiple phones. In other words, I can have a desk phone, a IPC phone, and even a home handset without problem. When I open CCA in the Telephone/Voice directory un...
We are doing a UC560 deployment when an organization would like to have calls routed by the auto attendant to sales, support and the operator. We are also attempting to follow the Cisco requirement that only CCA or CUE be used for configuration (no ...
Is there a way to modify the softkeys from within CCA?I know how to modify the ephone-template from the CLI, but my concerns is if I modify with CLI will CCA change the ephone-template back to what it was when it is launched to configure another feat...
HI,I have a customer with 2 sites: central HQ (UC560) and remote branch office (UC540). Would it be possible for the remote branch office phones to register to the local UC540, but retrieve the voicemail only from the central site UC560? All MWI w...
Hello,I have UC540 that originally I configured from CLI and after talking with SMB support is was recomended I configure the unit using CCA. I went ahead and started a fresh usning the cme factory default config and reset the CUE to factory.I have a...
We are starting a new installation this week of a UC540 16 user, new switch and new phones.But, we are missing and cannot get through distribution, the one 7975 phone to complete the setup.Should we use a different temporary phone in place of the 797...
Dears,I'm thinking of buying a PAP2T for my home usage, but I have some questions:It should be able to be configured to 2 different service providers (for incoming & outgoing calls)I would like to plug only one phone which would function with the 2 l...
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