Is there a way to allow users to manually switch the auto attendant from an open version to a closed version? Night Service doesn't seem like it would be what i want but maybe it is and i just don't understand how it works...Thanks Much!
Hi,When my IP Phone received a missed call, i would select the missed number and dial straight. But unable to do so, as the dialing is missing a access code, example when making a call, the caller need to press access code follow by number. Example;9...
I create longest idle time hunt group.Every thing is working properly but the problem is.We did not receive any calls on thid extention as per logest idle time. Only if the both two of extentions are busy then we receive on third extention.Please gui...
Hello team,I´m wondering, is it possible to get the "user" tab under an own link in telephony-service, instead of putting it under the "voice" link. This is due to alot of our deployments where businesses don´t need or want to create individual users...
Hi all,We recently deployed CallConnector Server and mobility on our server and deployed all the clients. However, the call logs appear blank for all the users. I opened up the callog.mdb file using Access and sure enough the table is completly empty...
Hi,How can i block calls using UC? Block 24x7. Example, need to block the following sample cellphones.010220771401825046780182612150Please provide configuration assistant.Best regards,Lawrence Chew
Can anyone tell me if the Octal line feature not working on the 524/525 series phones have been resolved? I love the phones but they were not able to do Octal line answering before.
Hi,I have a UC500 set up and don't really have many problems with it, but recently some users report that certain touch tone menus (eg when calling banks etc) don't work, they press the button nothing happens.Is there anyway to configure the settings...
HiWhen browsing thru the UC administrator guide, i cant find any info about FAC (Forced Authorization Code) not Feature Access Code. But i have come across documents on how to setup FAC on UC (Customer script and built-in script).Customer of my is ho...
Hi all,I apoligize, this has probably been posed before but I can't seem to find anything on the topic. We have some pre-recorded messages that are part of our Auto Attendant.Example:Main auto attendant has an option to press 3 to get directions, thi...
hi all geeks, well i have scenario in which i have branch office consist of 5 users as they all using cisco vpn client to connect head office, now i am trying to register their extension on my ccme in head office the problem i am facing is only one u...
When I try to click apply or ok, the console windows has this line:++: DEBUG: : Maximum allowed phones:22There are 19 total ephones. I tried deleting a couple of the analog phones but I still get that message.Anyone have an idea how to fix this?
Hello,I recently upgraded my uc520 with the new software UC520-7.0.3.I did that with the new cca 2.0(1)Everything went fine.But after the upgrade, i cannot use the Telephony Wizard.The progress bar gets stuck at 95%.I read that this should be fixed i...
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