My customer is using 7975 & 7945 phones. Periodically, one of the phones will stop behaving properly and display "ITS" in the lower left corner (rather than the normal display of the ompany name). Sometimes, but not always, re-registering the phone...
Hi,Has anybody had any luck changing call routing dependant upon the time that the call comes in? I like the ability to change the AA message according to the schedule, but would also like to change the incoming call routing as follows:Normal Busine...
I'm having trouble getting voicemail to report the correct time a message is left. Both CME and CUE are reporting the correct time (via CCA and CUE Web), but voicemail messages are reporting a time which is 1hr 14min earlier on one system, and 9 min...
Hi, I just got a PAP2T-Na and wanted to update the firmware to the latest (PAP2T_v5.1.6_fw,1). During the update the window seemed to stall - so, I pressed cancel - and there it was - the device is now in the SOS mode (when network connected it blink...
Hi,My little 128MB standard Cisco flash card is full, so I purchased a sony 8GB flash card. I tried to install it and the system says not recognised dos or flash card.Can someone please advise if I can use a 8GB flash card and if so how as i have tri...
Anybody here had any trouble updating the firmware on a SPA 2102 in windows Vista ?I could not do it error message was upgrade failed spa not responding.I know I had the right IP address as I could logon to the web interface.I had a XP machine handy ...
Hi,Can we configure speed dial numbers on the config file of WIP310? I believe that the phone can have 99 entries for speed dial and first entry is for voicemail. Voicemail number can be configured on the config file. Is this possible? We would like ...
Hi,I have a problem with my CE520 switches when the main UC520 unit is rebooted.I have two CE520s attached to the UC520 and whenever I reboot the UC520 the trunk ports on the CE520s both go into a err-disabled state with an error of one-way traffic d...
Hi Shintetsu,Oops! :-)I deleted the attachment and the rest of the thread, including your request for firmware. I apologize.The firmware attachment in the community appears to be faulty.My local version of the firmware is good and can uncompress wit...
When a user adds a speed dial button themselves in the Services areas, they do not show up after adding them right away. For some users they do not show up at all, and others it took a day or so and they finally showed up.
I'm using the 1.5 Mobility suite with the 1.5 clients, in combination with a UC500 and CP-521G phones.when i connect a call connect client (on MS XP) i get a message "Failed aquering lines", the connector client seems to connect to the database, but ...
We just installed a UC520 system to one of our clients and they have a problem when calling anybody that has an automated attendant. When the called party auto attendant asks you to enter a number to select an option, the option is not being selected...
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: