Voice Systems and Accessories - Small Business

Hello,I am running early adobter 7.0.1 on my system.A while back, I tried to implement some different MoH files that Cisco had posted on the Partner Site. I was never able to get these files actually working as the format that they were posted in wer...

We replaced a UC500 and upgraded the software at the same time.With the old box and software, a monitored extension with a voicemail would switch to the offhook icon when the extension was in use.  With the new box and software, it continues to show ...

I have a customer setup with remote phones outside the timezone that the main UC500 is located in, and I've yet to find a way to make the phone display the correct time for their location.Is there a way via CCA or CLI to change this behavior?What abo...

Hi,Just wanted to inform you about a bug I found in this edition. Don't know if you are aware of it or not. When you push the mobility softkey, and try to change the mobilty on and off, you have to go out from the mobility menu and back into it again...

Hello everyone i am very new to cisco and have been testing out the capabilities of our UC520. i am having trouble finding documentation on how to configure an IP phone for a teleworker who will be bringing a phone home and connecting it to their dsl...

Hello,I configured SNR to route to my cellphone when I am away. I can hear the message saying that is trying to reach another number, please hold on. But then nothing happens, my cellphone doesn't ring. Can anyone please give me some clue on how to f...

I have a customer that has a UC500 8 userThey dial 9 to get an outside lineThey then need to dial 0 to active special call pricing from the local telcowhat is the code to remove the need to dial 90 to dial out so that they only need to dial the numbe...

does anyone know if it is possible to block caller id on a per call  bassis on an ip phone? am using a PRI. customer wanted to use *67 but to the best of my knowledge that is not possible on a PRI trunk. Thanks in advance.

does anyone know if it is at all possible to configure the system so that the tone that's heard when the phone is off hook is swaped with the one thats heard when 9 is dialed? client hated the default.

is it possible to map the PRI trunks to a key so that the users can just press that key and dial an outbound number?

does anyone know how to configure a key on an ip phone for a directed call pickup? i am looking for a one button operation that will do directed call pickup ext XXX.

I have a client with UC520 using all four fxo ports.  having issues with conf calling.Internal user makes first call to an outside party.Hits conf and then dials another outside party.The problem is the two outside parties can barely hear each other....