Webex Calling

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My organization has been on WebEx calling for a little over a year now.  We migrated from on-prem CUCM but have opted to be fully cloud based with our WebEx implementation.We have seen issues with our Cisco devices (primarily 7841s) having call quali...

MTrent by Level 1
  • 174 Views
  • 2 replies
  • 0 Helpful votes

Hello,As of a few days ago, we've had an issue calling a particular external phone number.  Prior to a few days ago there was no problem.  When calling (412) 672-xxxx from an internal extension we get 1 ring and then a message saying "The number you ...

MR. Tim by Level 1
  • 133 Views
  • 1 replies
  • 0 Helpful votes

Not technically Webex Calling - more like Webex with CSF (what board is that?) Recently, anyone that is new to the organization is not able to connect to their CSF profile in the Webex App. We use CUCM 12.5, and have CSF devices for all people that n...

webex-1000-1020.png

When customers ask me about placing calls on hold on lines its simple.  You have lines 1-10 or how every many you have configured.  Every phone has the same lines.  When you place a call on hold and move it to the line, everyones phone line 1 lights ...

Hello,I have a problem with a queue,I have a user who has the pc and smartphone application and no calls reach him from the queue,the programs are up to date and I have already reinstalled the application.I have also tested by adding the user to othe...