Webex Devices

hello Team,i am experiencing an audio clarity issue in a large video conferencing room equipped with a Cisco Room Kit Pro and six Ceiling Microphones G2. Due to the room's size, we have implemented a voice lift system using Shure table microphones, c...

The Desk Pro is touted as an all-in-one docking station. However, none of the USB devices plugged into it are registered by my Macbook Pro 16. Is this supposed to work?

Hey, I am currently looking into hardening for Webex, bit I cant seem to find good information on it. It is needed for multiple machines and ideally solved via a powershell script. Is there a known list with registry keys that can be edited to secure...

I am currently testing the Desk Pro, and I am seeing a somewhat "dull" image when connecting the Desk Pro to my Macbook Pro using USB-C... Is anyone else having this problem? 

I Have an issue with a user in Webex that has call forward unanswered and every month the configuration is back to "No Call Forwarding" which frustrated the customer. Is there a timeout for such features that reverts back to default ? maybe some chan...

Hi Everyone, I saw in some announcements that airplay should be available in MTR Mode now. I have a roombar and a Desk Pro here in MTR mode both with latest software RoomOs June 2025 (11.29.1.5). In the config section I enabled Airplay. See Screensho...

Cisco Room 70 Dual G2 Supported to MTR or Not

Hi Community,We are facing an Onboarding failure with 8875 model registered in Webex Cloud.Phone is registered and functional: Calling and features are working.Error: “Onboard to Webex cloud Failure” popup.Phones is in FW  PHONEOS-8875-3.4.1-002-2025...

Hi,Just wondering if anyone has had any success with migrating RoomOS based MTRs from Android Device Management to AOSP?Cheers,Alec

Dear Team, We are currently experiencing an issue with the Cisco Codec Plus VC device. During Microsoft Teams and Webex calls, the audio intermittently breaks for a few seconds. Please find below the troubleshooting steps we have already performed: C...

Dears; Kindly note my issue below. I would appreciate it if someone could help.  When an operator registered on Cisco Unified Communications Manager (CUCM) makes a call to an external mobile number, the call functions as expected. However, if the ope...

Does anyone know where I can find an end user guide for the Webex Board Pro? It would be helpful to have all the info in one document.

We are testing a Webex Room Bar / Cisco Room Navigator and we're running into an issue where the navigator gets power, but no network (no ip) through the switch in our conference room. This is the case whether we use DHCP or manual config.If we plug ...

I have configured several Cisco ATA192s using Webex and have an issue with remote access.  Onsite I have configured all the necessary settings to allow remote access.  In order to do so, the utility makes you change the device "admin" login.  After d...

Hello, My organization has recently begun deploying Room Bar Pro kits running MTR as our video conferencing solution. We have been experiencing sign-on issues. Previously we used Logitech kits running MTR. As part of our configuration -  we ensure we...