We're thrilled to announce that the Webex for Developers Community forum has expanded to include dedicated topics for Webex Contact Center APIs and integrations! We encourage all Webex Contact Center developers to utilize this forum to engage in disc...
Hi We are trying to find a way to pass the variables from DialogFlow CX agent to WXCC and vice versa. Pl share any video or screens for the same. Thanks, Phani
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Greetings, Webex Developers! In this month's newsletter, you will find some new announcements, updates, and other interesting tidbits. Check it out at the link below: https://developer.webex.com/blog/webex-for-developers-newsletter-july-2023
I try to use the buddyList API to retrieve the agent list for transfer on a custom desktop application.Since this API is a POST method, we need another way to retrieve the data, like a Webhook. The API response is '202: The buddy agents request was a...
We need a way to archive a discussion from a webex space to CDETS. Often spaces contain details about a problem that are related to a defect. More recently I see sanity failures use a new webex spaces specific to track discussion about one Defect suc...
Hi, I am trying to use the API from within Node-red currently. However, I am unable to get a successful connection and I am always receiving status code 400: "{"message":"The request could not be understood by the server due to malformed syntax.","er...
One of my customer has requested assistance in fetching webex call history for their users, specifically requiring a list of calls within a specific date range along with call duration. After conducting research, we came across the API provided by We...
Hi All,I am trying to integrate gitlab with webex_teams. When I create webhook url using incoming webhooks app, notification profile showing my cisco account email. Instead of that I created a bot for this notifications. But not sure how to create in...
Is there an API call that I can run to list all organizations that the token has access to as an external admin? Many of the individual APIs run against an accounts home organization unless a specific organization ID is specified in the request, but...
Is there a method for finding the ID of a meeting that a person is currently in? In the messaging API, I can call `https://webexapis.com/v1/memberships?personId=personIdValue` to find all rooms a person belongs to. I would like to do the same for m...
we want to host multiple meetings concurrently (for our online classes) using nodeJs. so i want to know that, Is it possible to do on our own web platform using webex api ?
Will the embedded sidebar app also see callstate changes if you use Webex for broadworks? (KPN broadworks voip)
Hi, I am new to WebexAPI and I cannot seem to figure out the following:In https://developer.webex.com/docs/api/v1/call-controls/dial after sending the post request for the dial endpoint, I receive a callId and a callSessionId in the response.If I the...
Hello,I'm researching how to authenticate into Webex Contact Center to use the API with only an Integration Client ID and Client Secret.I'm currently using Postman (webex-contact-center-api-samples/postman-sample at main · CiscoDevNet/webex-contact-c...
Hi All - I have a few API related questions, and I figured this would be the best place to ask. Firstly, while trying to update a given Contact Service Queue via the API - I encountered a 400 error stating "ccOneQueue: should be either true or false...
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| 07-16-2025 12:30 AM |
