Hello our developer community members! As you know we have created a lot of webinars that cover variety of topics related to several products. Here is a link (https://developer.webex.com/webinars) to past webinars' recordings. Interested...
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Forum Posts
Resolved! Welcome Webex Contact Center Developers!
We're thrilled to announce that the Webex for Developers Community forum has expanded to include dedicated topics for Webex Contact Center APIs and integrations! We encourage all Webex Contact Center developers to utilize this forum to engage in disc...
Query asked in #webex4devs spaceBharathan madhavenpillai • can someone tell, how to change the font color in webex using APIwhat is the html tag need to be put in markdown
I am trying to build a bot. The first step would be that such bot sends a card every time it is added to a new room in webex. However in order to do that I need to be alerted every time that happens.At first I thought that using a "joined" event on a...
Hi, I'm new on the Webex API and trying out some endpoints.This is the one I'm trying: Call Controls - List Calls | Webex for DevelopersI've already create an Integration App and add the scope spark:calls_readAlso, I've successfully generate the Toke...
When creating a webhook for message resources, it is possible to filter by roomId. However it is limited to only one roomId. Is there any way to filter by more than one roomId?
Resolved! cisco webex botsについて
お世話になります。現在弊社ではcisco webex をメインチャットツールとして運用しております。質問# botを使用して、@allを使用することはできますでしょうか。# できない場合は、何か代わりの方法等ございますでしょうか。(参考リンクなどご紹介いただければ...)やりたいこと# 定期メッセージに@allを入れて全体通知のようなことがしたい。# 以下リンクによると@allはクライアントでしか対応できない？# https://stackoverflow.com/questions/51050...
On Wednesday, October 19th from 10:00AM – 11:00AM PT, Wednesday, November 2nd from 10:00AM – 11:00AM PT, Join Our Webex Developer Evangelists to learn how to build a Webex chat bot from start to finish using our "webex-node-bot-framework" in under an...
Resolved! How to use Webex API key ?
Hi, I'm trying to make a POST request with the https://webexapis.com/v1/messages API using my API key obtained with the https://meetings-api.webex.com/gapi/registerapikey link. But I always get an error "The request requires a valid access token set ...
Resolved! Webex CC - API to change Agent status
Hi All, Just wanted to check whether is there any API from Webex CC to change the Agent status. Thanks $
Resolved! WebEx Contact Center Session IDs
Hello,I'm trying to track down if WebEx CC has Session IDs I can pull to link multiple Agent Contacts to 1 overall customer session.Example Call: Customers calls in and is transferred from Agent A -> Agent B -> Agent C before hanging up.I'm currently...
We are using the GraphQL API Search (https://github.com/CiscoDevNet/webex-contact-center-api-samples/blob/main/graphql-sample/README.md) to pull TaskDetails in up to 24-hour periods. Before last week, this was working well and we were able to pull a ...
After a message has been posted to a space, (i.e. user typed message and hit enter) - is there a way for API to intervene and embellish the message to control how an app is going to display the message? A silly but illustrative example would be alway...
Resolved! Sandbox for Webex CC with Captures API
Hi, We would like to integrate with Webex CC platform and use Captures API (https://developer.webex-cx.com/documentation/captures) to retrieve audio recordings for further speech analysis. Does Cisco provide sandbox for Webex CC, where Captures API i...
Hello,We are experiencing an issue with the Get-Agent-Statistics API call (https://developer.webex-cx.com/documentation/agents/v1/get-agent-statistics). When we call the API and ask for 15-, 30-, or 60-minute stat intervals, we are seeing what should...
Hello Team,I would like to know how can we group contacts in webex teams and then directly add this group into new webex group creation Explanation :: actually in my team whenever we get some issues so we create webex group and then add certain en...
Dear API Support,I see a new sentence in the XML API deprecation notice on XML API page: "User management APIs such as CreateUser, SetUser, DelUser, etc. are NOT affected by this EOL announcement." Two related questions:1. Can we count on the lon...
