Has anyone run into issues uploading logs to Control Hub? I've run into this in my environment and can't find a root cause. When I submit logs via Webex (Profile pic-->Help-->Send logs) I get an entry in Control Hub Troubleshooting showing the log su...
This week I was co-host in a meeting where breakout sessions were used. There were 1 host and 4 co-hosts, but when participants from breakout sessions were sending requests for help, only the host and 2 cohost received them. I and another co-host nev...
HiI've used Webex Meetings for months and everything worked perfectly.Yesterday I've logged again in a meeting (first time since June) and haven't been able to hear anything. The selected audio is "use internet for audio" and the system says it got c...
Hi all, I would like to ask you for help:My colleagues Can´t see if I am online or in a meeting on webex, nor I can see their status. Could you give me some advice please?Thank youAlexandra
Hi everyone,*Urgent help needed*I have been using the webex app for a few months now and had no problem with my display name before. recently i had joined a course which required me to change my display name following a certain format.After the cours...
Hello!I was wondering, is it possible to disable a lobby during a meeting?Some clients would like to start the webex meeting before the attendees arrive without letting them in. But then I would need to disable the lobby at one particular time to let...
Hello friends, I need immediate support from cisco for my Webex meeting room.we have cisco codec plus device with camera and tablet for operating meetings. as this device is not working properly, it doesn't shows participant's video in my screen only...
Hi, I need help not sure if its my video setting. I am using webex app in my PC.I noticed, if its a scheduled meeting I am seeing a split screen of their video, a regular quick video call works just fine. Thank you. Regards,Jeff
Hey all, I'm trying to find a way to organize the chat in WebEx Teams massages. I recently got connected to 20+ spaces. I was hoping to see how to create a new tab or something so I can pull those into one so I can see pretty quickly the status of e...
Hi there, we have a team member who is getting emails saying someone is in their waiting room when they don't have a meeting scheduled. Has that happened to anyone else? Additionally, there have been times when people do not show up in the lobby afte...
we have had our reseller add webex assistant we have configured it and it works do u need a different license for transcription service to transcribe to other languages ???
Hello community, I am facing a weird issue. We have just enabled the "call me" feature for our site and it has been enabled successfully for all users. The weird thing is that the only country code accepted when inputting the number is UK. If I try t...
How can I get rid of a meeting pop-up reminder where the meeting was created via Webex Meetings interface by a user that is no longer a part of the org? The meeting is no longer on any associated calendars (Google) but I can not find a way to kill th...
I was wondering if anyone else is experiencing issues when using Keynote. As soon as I play the presentation the chat box disappears. It started happening about 10 days ago, and our IT dept is at a loss. I've updated my operating system to macOS B...
Microphone stops when connect with more than 4 users but when having one to one meetings it works fine. If it is multi users meeting i am having this issue. Could anyone please help on this?
