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AIR-CAP1702i-E-K9

riyas2khan
Beginner
Beginner

I have more than  5 "AIR-CAP1702i-E-K9" devices. all pre used now all  of them are factory reset.

should i have to configure one by one or is there any way to configure on one go ?  
how to make the users inside the same network auto athenticate to the AP automaticaly without prompting for any passkey. 

1 Accepted Solution

Accepted Solutions

Just because it works with other Cisco devices does not mean it's the right cable.
Cisco APs are special - they only work with certain cables so if you don't have a cable that is known to work with another Cisco AP then do not assume it is suitable.  I've thrown away three different cables that worked with Cisco routers but not APs.  The one I linked to is known to work and there are others.  Generally FTDI chipset and correct driver is a good starting point but beware of some cables using fake FTDI chipsets which won't work.  So I'm sure this is a cable problem (if you have tried all possible baud rates as @marce1000 suggested, although you claimed to have factory reset them so they should all be 9600).

------------------------------
TAC recommended codes for AireOS WLC's   and   TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's   and   Best Practices for 9800 WLC's
Cisco Wireless compatibility matrix
Field Notice: FN-63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration
Field Notice: FN-72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required
Field Notice: FN-72524 - During Software Upgrade/Downgrade IOS APs Might Remain in Downloading State
     after 4 Dec 2022 Due to Certificate Expiration - Fixed in 8.10.185.3 and latest 9800 IOS-XE releases
     also fixed in 8.5.182.11 (8.5 mainline) and 8.5.182.108 (8.5 IRCM) if you can't upgrade to 8.10
     TAC confirmed that Mobility Express AP TFTP download is not affected so ME 8.5.182.0 still works but see FN-74035 below
Field Notice: FN-70479 Out-Of-The-Box AP Fails to Join WLC or Joins with Single Radio due to Country Mismatch - RMA required
How to avoid boot loop due to corrupted image on Wave 2 and Catalyst 11ax Access Points (CSCvx32806)
Field Notice: FN-74035 - Wave2 APs DFS May Not Detect Radar After Channel Availability Check Time
     fixed in 8.10.185.3 and see the field notice for 8.5, Mobility Express and other fixed releases
Check your WLC config with Wireless Config Analyzer using "show tech wireless" output (9800) or "config paging disable" then "show run-config" output (AireOS) and use Wireless Debug Analyzer to analyze your WLC client debugs
Leo Laohoo's list of bugs affecting 2800/3800/4800/1560 APs

View solution in original post

16 Replies 16

marce1000
VIP Mentor VIP Mentor
VIP Mentor

 

                           >...or is there any way to configure on one go ?  

  No , there isn't , better is to use a wireless controller for central management of the access points.

 M.



-- ' 'Good body every evening' ' this sentence was once spotted on a logo at the entrance of a Weight Watchers Club !

Hi Marce, 

thanks for your response.. can we use radius desk to manage this AP if we dont have cisco wireless controller ?

I don't know what "radius desk" is but regardless the answer is going to be NO.

Either manage them individually as autonomous APs or with a controller.  You could also use a Wave 2 AP running Mobility Express as a controller.
https://www.cisco.com/c/en/us/solutions/enterprise-networks/mobility-express/index.html
https://www.cisco.com/c/en/us/solutions/collateral/enterprise-networks/mobility-express/q-and-a-c67-734485.html

------------------------------
TAC recommended codes for AireOS WLC's   and   TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's   and   Best Practices for 9800 WLC's
Cisco Wireless compatibility matrix
Field Notice: FN-63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration
Field Notice: FN-72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required
Field Notice: FN-72524 - During Software Upgrade/Downgrade IOS APs Might Remain in Downloading State
     after 4 Dec 2022 Due to Certificate Expiration - Fixed in 8.10.185.3 and latest 9800 IOS-XE releases
     also fixed in 8.5.182.11 (8.5 mainline) and 8.5.182.108 (8.5 IRCM) if you can't upgrade to 8.10
     TAC confirmed that Mobility Express AP TFTP download is not affected so ME 8.5.182.0 still works but see FN-74035 below
Field Notice: FN-70479 Out-Of-The-Box AP Fails to Join WLC or Joins with Single Radio due to Country Mismatch - RMA required
How to avoid boot loop due to corrupted image on Wave 2 and Catalyst 11ax Access Points (CSCvx32806)
Field Notice: FN-74035 - Wave2 APs DFS May Not Detect Radar After Channel Availability Check Time
     fixed in 8.10.185.3 and see the field notice for 8.5, Mobility Express and other fixed releases
Check your WLC config with Wireless Config Analyzer using "show tech wireless" output (9800) or "config paging disable" then "show run-config" output (AireOS) and use Wireless Debug Analyzer to analyze your WLC client debugs
Leo Laohoo's list of bugs affecting 2800/3800/4800/1560 APs

Kasun Bandara
VIP Advisor VIP Advisor
VIP Advisor

this AP model not supports MX OS. so you need to us cisco wireless controller to manage All APs from one console. or you need to manage them separately. additionally, if you configure same SSID with same password in all APs, users will not need to enter passwords again when moving via AP coverages. but that not recommends for performance and mobility

Please rate this and mark as solution/answer, if this resolved your issue
Good luck
KB

Thanks for your reply Mr.Kasun,

I am facing a new issue, i am not able to connect(not sure) to the AP using USB console cable.   in PuTTy there is some unknown character appears when press right click of my mouse.  i thought i had a problem with the cable. but it works fine when i try with other devices like switch , firewall. etc.. what will be problem ?

HI,

 

i have tried to connect the AP with the cisco compatible usb console cable. but no success.

even a cisco technicia himself checked it personally, he couldnt, he said it may be locked or private log something ?? because the units are bought by "Honeywell".

anyone have a solution to break such ??

Rich R
VIP Advisor VIP Advisor
VIP Advisor

1. Check port settings 9600 baud rate 8 bits No parity 1 stop bit
2. Right click is dependent on app and how you have it configured.  By default PuTTY will paste when you right click so then it depends what you are pasting.
3. Cisco APs only work with certain cables - refer to recent discussion at https://community.cisco.com/t5/wireless/cisco-air-ap3802e-e-z-k9-does-not-connect-by-console-cable/td-p/4637653

 

------------------------------
TAC recommended codes for AireOS WLC's   and   TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's   and   Best Practices for 9800 WLC's
Cisco Wireless compatibility matrix
Field Notice: FN-63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration
Field Notice: FN-72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required
Field Notice: FN-72524 - During Software Upgrade/Downgrade IOS APs Might Remain in Downloading State
     after 4 Dec 2022 Due to Certificate Expiration - Fixed in 8.10.185.3 and latest 9800 IOS-XE releases
     also fixed in 8.5.182.11 (8.5 mainline) and 8.5.182.108 (8.5 IRCM) if you can't upgrade to 8.10
     TAC confirmed that Mobility Express AP TFTP download is not affected so ME 8.5.182.0 still works but see FN-74035 below
Field Notice: FN-70479 Out-Of-The-Box AP Fails to Join WLC or Joins with Single Radio due to Country Mismatch - RMA required
How to avoid boot loop due to corrupted image on Wave 2 and Catalyst 11ax Access Points (CSCvx32806)
Field Notice: FN-74035 - Wave2 APs DFS May Not Detect Radar After Channel Availability Check Time
     fixed in 8.10.185.3 and see the field notice for 8.5, Mobility Express and other fixed releases
Check your WLC config with Wireless Config Analyzer using "show tech wireless" output (9800) or "config paging disable" then "show run-config" output (AireOS) and use Wireless Debug Analyzer to analyze your WLC client debugs
Leo Laohoo's list of bugs affecting 2800/3800/4800/1560 APs

Thanks Mr.Kasun, 

i wil let you know the result once i try with a new cable. 

HI,

 

i have tried to connect the AP with the cisco compatible usb console cable. but no success.

even a cisco technicia himself checked it personally, he couldnt, he said it may be locked or private log something ?? because the units are bought by "Honeywell".

anyone have a solution to break such ??

Rich R
VIP Advisor VIP Advisor
VIP Advisor

Never heard of such a thing and don't think there is any such thing as "locked or private log"!
Either the cable is still not right - have you tested the cable on another known working AP?
Or you should consider the possibility that the APs are faulty?  If you got them cheaply 2nd hand that might be your problem - go back to the seller and ask them to prove the APs are good and working.

------------------------------
TAC recommended codes for AireOS WLC's   and   TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's   and   Best Practices for 9800 WLC's
Cisco Wireless compatibility matrix
Field Notice: FN-63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration
Field Notice: FN-72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required
Field Notice: FN-72524 - During Software Upgrade/Downgrade IOS APs Might Remain in Downloading State
     after 4 Dec 2022 Due to Certificate Expiration - Fixed in 8.10.185.3 and latest 9800 IOS-XE releases
     also fixed in 8.5.182.11 (8.5 mainline) and 8.5.182.108 (8.5 IRCM) if you can't upgrade to 8.10
     TAC confirmed that Mobility Express AP TFTP download is not affected so ME 8.5.182.0 still works but see FN-74035 below
Field Notice: FN-70479 Out-Of-The-Box AP Fails to Join WLC or Joins with Single Radio due to Country Mismatch - RMA required
How to avoid boot loop due to corrupted image on Wave 2 and Catalyst 11ax Access Points (CSCvx32806)
Field Notice: FN-74035 - Wave2 APs DFS May Not Detect Radar After Channel Availability Check Time
     fixed in 8.10.185.3 and see the field notice for 8.5, Mobility Express and other fixed releases
Check your WLC config with Wireless Config Analyzer using "show tech wireless" output (9800) or "config paging disable" then "show run-config" output (AireOS) and use Wireless Debug Analyzer to analyze your WLC client debugs
Leo Laohoo's list of bugs affecting 2800/3800/4800/1560 APs

Hi Rrudling,

 I have check the console cable with other device like cisco switch and working fine. but when i try with the AP all getting is the text as in attached image. By the way the 6 AP which i am having is not a second hand device. those were under "Honeywell" network when our organization joint venture with them. when we decommission from them they handover those device to us.

 

 - Verify again that the baud rate on PuTTY is set to 9600

 M.



-- ' 'Good body every evening' ' this sentence was once spotted on a logo at the entrance of a Weight Watchers Club !

yes its same, i even tried with 34800.. no success

 

 

 - Try all possible baud rates as possible in PuTTY, you never know what Honeywell did , if that does not help , set to 9600 again , and tap the space bar during boot. Check if that can help. If all of that does not work , then I think the access point is broken.

 M.



-- ' 'Good body every evening' ' this sentence was once spotted on a logo at the entrance of a Weight Watchers Club !
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