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Hi everyone, I am setting up radius to work with our web filter (smoothwall). I need to enable 'Frame IP addresses' for accounting packets that are sent to the web filter, so that traffic is correctly identified to the user.Please can anyone point ou...

apeacock by Level 1
  • 407 Views
  • 1 replies
  • 0 Helpful votes

When trying to delete a specific alarm on an AP I am getting the following message:Error occurred when updating alarm: Unable to load alarm-rest/Alarms status: 500Tried power cycling the AP and factory resetting it.  Im thinking it's a Prime issue.

markwj by Level 1
  • 590 Views
  • 0 replies
  • 0 Helpful votes

I have problems with cisco ISE as proxy radius and WLC version 8.3.143.0. ISE sends the authentication request to the external radius, receives the access accept and returns it to the wlc. Aparently everything is working, I put the On Access-Accept, ...

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Hello,we have an issue with our APs getting disconnected from WLC with this message:The AP "AP-NAME" is CAPWAP disconnected from WLC and is no longer joined to it. The WLC has missed the AP’s CAPWAP heartbeat message.They connect immediately back but...

sroic by Level 1
  • 18405 Views
  • 18 replies
  • 0 Helpful votes

I was given a couple of Air-CAP3602I-A-K9, that are already configured. I did not get the controller that they were setup with. I had to get one, it is cisco 2500 series. This is my first time trying to setup AP using a controller and I am running in...

Brettv by Level 1
  • 7292 Views
  • 5 replies
  • 0 Helpful votes

I am having a problem with PCs on my wireless network that are failing to authenticate on 802.1X EAP-FAST. My timers are currently Identity Request Timeout (in secs) .......15Identity request Max Retries..................12Dynamic WEP Key Index.........

jfaaborg by Level 1
  • 450 Views
  • 0 replies
  • 0 Helpful votes
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