ASR 9906 Errors with A9K-2x100GE-TR

[philclemens1835]

I installed an A9K-2x100GE-TR in one of our new 9906's and repeatedly get these messages in the log:

LC/0/2/CPU0:Feb 7 00:12:31.851 UTC: sysmgr[91]: l2fib_mgr(1) (jid 257) (pid 876672) (fail_count 2) abnormally terminated, restart scheduled
LC/0/2/CPU0:Feb 7 00:12:31.851 UTC: sysmgr[91]: %OS-SYSMGR-3-ERROR : l2fib_mgr(1) (jid 257) exited, will be respawned with a delay (slow-restart)
LC/0/2/CPU0:Feb 7 00:12:31.852 UTC: sysmgr[91]: %OS-SYSMGR-3-ERROR : l2fib_mgr(257) (fail count 1) will be respawned in 10 seconds
LC/0/2/CPU0:Feb 7 00:14:11.860 UTC: sysmgr[91]: %OS-SYSMGR-7-DEBUG : l2fib_mgr(1) (jid 257) did not signal end of initialization
LC/0/2/CPU0:Feb 7 00:17:42.459 UTC: l2fib[257]: %PLATFORM-PLAT_L2FIB_VPLS-3-INIT_ERROR : Failed to register with multicast fabric: Resource temporarily unavailable (0000000b)

There is 0 config on this box, other than line con stop bits to 1.  The only license is for the 24 port 1GE10GE cards, but this doesn't look like a license issue.

Other info:

RP/0/RSP0/CPU0:ios#show install active summary
Fri Feb 7 20:30:05.736 UTC
Default Profile:
SDRs:
Owner
Active Packages:
disk0:asr9k-mini-px-6.4.2
disk0:asr9k-9000v-nV-px-6.4.2
disk0:asr9k-doc-px-6.4.2
disk0:asr9k-fpd-px-6.4.2
disk0:asr9k-mcast-px-6.4.2
disk0:asr9k-mgbl-px-6.4.2
disk0:asr9k-mpls-px-6.4.2
disk0:asr9k-optic-px-6.4.2
disk0:asr9k-services-px-6.4.2
disk0:asr9k-video-px-6.4.2
disk0:asr9k-k9sec-px-6.4.2
disk0:asr9k-px-6.4.2.sp3-1.0.0

RP/0/RSP0/CPU0:ios#show platform
Fri Feb 7 20:33:53.455 UTC
Node Type State Config State
-----------------------------------------------------------------------------
0/RSP0/CPU0 A9K-RSP880-LT-TR(Active) IOS XR RUN PWR,NSHUT,MON
0/RSP1/CPU0 A9K-RSP880-LT-TR(Standby) IOS XR RUN PWR,NSHUT,MON
0/0/CPU0 A9K-24X10GE-1G-SE IOS XR RUN PWR,NSHUT,MON
0/1/CPU0 A9K-24X10GE-1G-SE IOS XR RUN PWR,NSHUT,MON
0/2/CPU0 A9K-2x100GE-TR IOS XR RUN PWR,NSHUT,MON

Figured I'd come here first prior to opening a case.

[tkarnani]

Hi,

i have seen that error usually when the np fails to initialize or some other hardware issue.

do you see any pfm alarms?

show pfm location 0/2/cpu0

show log | inc pfm

you may need to physically re-seat the card to try and recover this.

Thanks

[philclemens1835]

TAC confirmed that neither the Trident nor Typhoon LC's are compatible with the 9906.

[tkarnani · Accepted solution]

ahh, thanks.

i see the note here

https://www.cisco.com/c/en/us/td/docs/iosxr/asr9000/hardware-install/overview-reference/b-asr9k-overview-reference-guide/b-asr9k-overview-reference-guide_chapter_01.html#id_53128

under asr9906

The Cisco ASR 9906 supports A9K-VSM-500 and Tomahawk-based line cards; it does not support SIP-700, A9K-ISM-100, Trident-based, or Typhoon-based line cards. Refer to ASR 9000 Series Line Card Types for information on line card types.

[philclemens1835]

Exactly.  Credit to adiazmar for finding that.