Call Control

There is a guide from Cisco saying what phones are supported by TAPI https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/tapi_dev/12_0_1/CUCM_BK_C6F20193_00_tapi-developers-guide_1201/CUCM_BK_C6F20193_00_tapi-developers-guide_1201_appendix_01100...

Hello,I've seen multiple references to JTAPINotificationPort=2789, which is being opened on the JTAPI client side, as well as its description: "This field specifies the Port through which the JTAPI parameter changes are communicated to JTAPI applicat...

Hi,i am trying to use CTIPort as Monitor Initiator rather than IP phones. I believe CTIPort can be used. I get error as below. Please advise. 2018/05/30 10:08:06.457 EDT,INFO,Call event: 108, State: ACTIVE, Cause: CAUSE_DEST_NOT_OBTAINABLE, Addr: 514...

Hi Guys,I am wondering if somebody can provide me with a sample TCL script to be used in incoming dial-peer for SIP calls redirect on my CUBE gateway. I.e. I need to send SIP 3xx to ITSP, so they will redirect or divert this call accordingly and with...

HI,I can't find this in the SIP Normalization Developer guide (https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/sip_tn/9_1_1/sip_t_n.html) anywhere so posting a question here.  Does anyone know which version of LUA is used in the CUCM LUA scr...

My system is on windows 7 64 bit opearting system, and have used atapi dll in my dot net application to implement  atapi api.I have used  ATAPI Wrapper  of vesrion 1.4.0 will it create any issue?Or should I use atapi 64 bit? If yes then What would be...

Hello,working on a C890 Software (C890-UNIVERSALK9-M), Version 15.6(3)M1 I am facing a strange issue when trying to record both legsI am using an outgoing dial-peer to start a tcl script which dials an external number and conferences the 2 legs.When ...

Hello,     I have been going over the JTAPI documentation and see how to make calls, however I am trying to specifically "make" a call from an already existing terminal on a users computer by a single click of a button. The user doesn't have access t...

Hello, I've found a fair amount of documentation that covers TCL scripts that reference elements/values of ISDN messages, but I cannot seem to find a specific example of a TCL script that captures the value of the UUI field. Does anyone have an examp...

I'm not getting connected state always in event OnCallStateEvent on tapiIn our existing application with aashtra switch, when I deflect the call from CTI port to any extension it get accepted and answered automatically it's implemented in that way, h...

Hi,I have created CTIPort in CUCM and able to get it in JTAPI code. Can some one tell me when and where to invoke setRTPParams ?.  Though i listen in CiscoMediaOpenLogicalChannelEv nothing happens.  CTI Port is in registered state.Thanks in Advance.

Hi,I am looking at integrating our call-record platform to work with Cisco HCS, and am having difficulty with the forked audio call. I have set up a recording profile, built-in-bridge etc in CUCM but when I receive the call, it shortly clears with a ...

Hi, I am looking for a sample working code (java) to perform invoke RTP streaming using URIs in services. Thanks in Advance.RTPRx • RTPTx • RTPMRx • RTPMTx

Hi guys,We have a BIB recording system, and it works fine without TLS supported.But now we are facing a problem while supporting TLS.We already setup certificate and SIP trunk with TLS and CUCM and recording have exchange SIP message successfully.The...

We have an application that usually relies on a CTI app to obtain a caller's IP address and we'd like to see if we could implement something similar using a SIP Normalization script instead.What we would like to do is add a custom sip header to the o...