Call Control

My system is on windows 7 64 bit opearting system, and have used atapi dll in my dot net application to implement  atapi api.I have used  ATAPI Wrapper  of vesrion 1.4.0 will it create any issue?Or should I use atapi 64 bit? If yes then What would be...

Hello,working on a C890 Software (C890-UNIVERSALK9-M), Version 15.6(3)M1 I am facing a strange issue when trying to record both legsI am using an outgoing dial-peer to start a tcl script which dials an external number and conferences the 2 legs.When ...

Hello,     I have been going over the JTAPI documentation and see how to make calls, however I am trying to specifically "make" a call from an already existing terminal on a users computer by a single click of a button. The user doesn't have access t...

Hello, I've found a fair amount of documentation that covers TCL scripts that reference elements/values of ISDN messages, but I cannot seem to find a specific example of a TCL script that captures the value of the UUI field. Does anyone have an examp...

I'm not getting connected state always in event OnCallStateEvent on tapiIn our existing application with aashtra switch, when I deflect the call from CTI port to any extension it get accepted and answered automatically it's implemented in that way, h...

Hi,I have created CTIPort in CUCM and able to get it in JTAPI code. Can some one tell me when and where to invoke setRTPParams ?.  Though i listen in CiscoMediaOpenLogicalChannelEv nothing happens.  CTI Port is in registered state.Thanks in Advance.

Hi,I am looking at integrating our call-record platform to work with Cisco HCS, and am having difficulty with the forked audio call. I have set up a recording profile, built-in-bridge etc in CUCM but when I receive the call, it shortly clears with a ...

Hi, I am looking for a sample working code (java) to perform invoke RTP streaming using URIs in services. Thanks in Advance.RTPRx • RTPTx • RTPMRx • RTPMTx

Hi guys,We have a BIB recording system, and it works fine without TLS supported.But now we are facing a problem while supporting TLS.We already setup certificate and SIP trunk with TLS and CUCM and recording have exchange SIP message successfully.The...

We have an application that usually relies on a CTI app to obtain a caller's IP address and we'd like to see if we could implement something similar using a SIP Normalization script instead.What we would like to do is add a custom sip header to the o...

I am looking for a detailed example of connecting to the XCC provider on a CUBE.  I cannot find any documentation on the POST header description.  Any example would be great.

Hello, I am completely new to CUCM (but I am a programmer) and I am about to write a simple JTAPI middleware to monitor calls.So I have reserved a development sandbox with CUCM 12.0 and there:- I have added an Application User and granted him all ava...

Dears,we develop java web service  using JTAPI to ring for external number and know if the call is answered or not. Did you know if External phone (PSTN) status like (answered,ringing,..) is available  to collect in JTAPI as i searched i found under ...

Has anyone tried this before:Incoming call (can be from an external source or internal) to a number (CTI Routepoint), and the call should then be broadcast to a set of phone numbers. These phone numbers should see the original information about the c...