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This sticky-post will serve as a sign-post for incoming community members. Below you will find links to pages that you may find helpful.
Support page index - Contains a directory of existing product support pages, support pages contain li...
I am using a CBS350-24P-4G switch, currently running firmware version 3.3.0.16. I downloaded the latest firmware, version 3.5.0.24, and attempted to upgrade it through the web UI. After the spinner appeared briefly, an error occurred with no accompan...
I had to update/create a new server to update the firmware on the Cisco Business Dashboard. This time, I plan to use a Wildcard Certificate instead of Self-Sign Certificate and was wondering if this would have an effect on the devices linked to the ...
Hello, we currently are running a CBD server on version 2.8.1.20240508. I have noticed that with the current firmware for the cisco switches, that the embedded probes and the virtual machine based probes are not running version 2.9. I am working on p...
I have a probe that I have tried configuring as a linux VM, and an embedded probe. Both cases the probe says it is connected completely, but the CBD portal shows no probes are online. I have made sure that the network is wide open for the probe devic...
I created a new organization in our CBD console, and when I try to associate any user to the organization, it just says "Failed to associate user to organization" IS there any information on what the requirements are to add users so they can view the...
I am trying to build some CBD probes on our internal local subnets but am running into an issue. I have 4 different local subnets I am building the probes for, and 3 out of the 4 are being rejected when trying to pair them to the server. I was able t...
Hello, I am working with a CBS350 series switch that is up to date on the latest firmware. I am trying to enable the CBD probe to check into the dashboard, which was also recently updated to the latest version. I run through all the steps as provided...
I am running into an issue where attempting to update firmware for a switch through the Cisco Business Dashboard is failing. I have attempted to update the firmware through the job scheduler feature, and through the "Update Firmware" option from the ...
So I'd setup Business Dashboard in my company, a month ago and configured alerting for network outages.Due to the way our infrastructure is setup, it's only our APs which are currently configured to use CBD but it seems that there's no option to conf...
We have a couple of clients that have some strict security requirements due to having government contracts, it appears that the CBD currently stores all passwords for the devices in plaintext on the dashboard? Is there a way to change this behavior o...
I am trying to configure email notifications on Cisco Business Dashboard but I don't have the option "Administration > Monitoring Profiles" as explained in https://www.cisco.com/c/en/us/support/docs/smb/cloud-and-systems-management/Cisco-Business-Das...
