05-04-2021 11:22 PM
Hello Team,
My customer have CUCM version 12.5 with enhanced licenses.
Problem am facing is Basic License usage is showing 251 numbers.
We have done remote destination profile for users .Is this why basic Licenses is showing in usage.
Please assist on this.
Solved! Go to Solution.
05-05-2021 01:32 AM - edited 05-05-2021 01:33 AM
When a new user (UserA) is first added to Cisco Unified Communications Manager Administration through the End User configuration or through the Bulk Administration tool, if the user does not have remote device profiles under Enable Mobility, then the new user does not require a license.
If a new user (UserB) is first added to Cisco Unified Communications Manager with remote destination profiles configured under Enable Mobility, then the new user, UserB, requires a Basic license.
UserID |
Licensed User Feature |
License Required |
Note |
---|---|---|---|
UserA |
None |
None |
With no assigned devices |
UserB |
Mobility |
Basic |
With no assigned devices |
05-05-2021 01:32 AM - edited 05-05-2021 01:33 AM
When a new user (UserA) is first added to Cisco Unified Communications Manager Administration through the End User configuration or through the Bulk Administration tool, if the user does not have remote device profiles under Enable Mobility, then the new user does not require a license.
If a new user (UserB) is first added to Cisco Unified Communications Manager with remote destination profiles configured under Enable Mobility, then the new user, UserB, requires a Basic license.
UserID |
Licensed User Feature |
License Required |
Note |
---|---|---|---|
UserA |
None |
None |
With no assigned devices |
UserB |
Mobility |
Basic |
With no assigned devices |
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