All,I'm looking for idea/sample gadget on how to update call variable data in external SQL database using Finesse Gadget?I am able to update call variabes using updatecallvariable gadget and looking for help to gadget to write call variables in external S... view more

Hi everyone,I'm trying to get a list of all SMTP-Notification Devices in my Unity server via the following API:GET:https://<connection-server>/vmrest/user/notificationdevices/smtpdevicesThis request I found in the following document: LINK to CUPI&nb... view more

Hi all how are you!, please i need some help and tips for an implementation that I have never done it before; the client calls in into a script and is being redirected to an agent(CSQ). then agent talks to the client and redirect (via transfer manual... view more

We are working to connect Genesys PureConenct and Genesys PureEngage together, passing through Cisco CUCM.  We have a SIP trunk from CUCM to Connect and a SIP trunk from CUCM to Engage.  The original proof of concept had an INVITE sent from CONN... view more

Hi All, We are using the WebEx Meetings XML API to retrieve the Recording List. When to try to update the RecordingInfo using SetRecordingInfo API call, we get a 'success'. However, it is not effecting the record result when we login to see the recor... view more