Collaboration Knowledge Base

This document was generated from CDN thread Created by: Jonathan Withers on 24-11-2009 04:36:27 PM Hi I would like to get the IP Phone to load a URL with CiscoIPPhoneText when the caller lifts the handset. I cannot see away to do this without using J...

This document was generated from CDN thread Created by: santosh dandey on 24-11-2009 03:19:51 AM HI, public ... getConfig(String name, ElementAPI elementAPI, VoiceElementConfig voiceElementConfig){ <strong style="font-weight: bold;">VoiceElementConfi...

This document was generated from CDN thread Created by: Tanner Ezell on 23-11-2009 11:14:42 PM All, I was browsing the forums and did not see an answer to this question. I am interested in developing some TAPI based applications in my spare time, and...

This document was generated from CDN thread Created by: Wai Ming Yap on 23-11-2009 11:04:26 PM Hi,I am trying to develop a procedure to extract IP Phone extensions by site information from a Cisco Call Manager 7 device. Cisco's recommendation is to u...

This document was generated from CDN thread Created by: David Womer on 23-11-2009 09:54:54 PM All, Does anyone know of a way to record the user's dtmf tones during a menu or a form element like when recording speah uterrances using ASR?  We need to b...

This document was generated from CDN thread Created by: SURESH ACHARYA on 23-11-2009 09:41:25 PM Hello All,I have cisco 7940 in thirdparty SIP envirnment. I created my own service XML url, this is running off of my own iis server. When i add xml link...

This document was generated from CDN thread Created by: Voiceops SSC on 23-11-2009 08:23:01 PM Hi, We have been playing around with CtiOs Agent Desktop (CAD) and understand that we cannot make calls unless the agent is in "not ready" state. However, ...

This document was generated from CDN thread Created by: Scott Brescia on 23-11-2009 07:32:57 PM So we baby our users (a lot) and it seems the "Exit" softkey in VisualVoicemail creates some undesired functionality (it defaults back to VV the next time...

This document was generated from CDN thread Created by: Manas Varma on 23-11-2009 12:49:11 PM I am able to create the device profile and associate the profile to a user id. But I'm not able to associate that device profile to an existing phone of the...

This document was generated from CDN thread Created by: Wai Ming Yap on 22-11-2009 11:16:34 PM Hi,My systems administrator had just had CCM 7 installed and he is trying to give me access permissions to the AXL APIs. When I tried to access it via the ...

This document was generated from CDN thread Created by: Vladimir Banker on 22-11-2009 07:15:55 AM At Win2003 with CM 6 with EM some of devices appear multiple times. Below the sample list:Cisco Line: [SEP001D4543EA54] (6075)  In serviceCisco Line: [S...

This document was generated from CDN thread Created by: Keith Lunn on 20-11-2009 03:40:48 PM CUCM 6.13:When I post a RISport query, I get a http code 500. I have validated my XML/SOAP message with a validator which indicates my message is properly fo...

This document was generated from CDN thread Created by: Stefan Schallmeiner on 20-11-2009 02:59:22 PM Hi guys! I'm pretty new to JTAPI and I wanted to ask you a question,... Is it possible to to set CallForwardAll on a cisco phone trough JTAPI? I fou...

This document was generated from CDN thread Created by: Aamir Shahzad on 20-11-2009 01:40:00 PM We had developed a customised CTIOS Client, when we try to silent monitor from the supervisor desktop to the agent logged on to our customised client the ...

This document was generated from CDN thread Created by: Jeremy Brown on 19-11-2009 05:12:55 PM  Using ICM 7.6 and an Avaya switch, in our application, we are attempting to set the UserToUserInfo when calling the MakeConsultCall method in CTIOS. We ob...