CCX 10.5 Script Editor Not Working Win7 Enterrpise 64 Bit

[dlcharville]

Anybody else running into this?  Other colleagues stated that they have CCX 10.X editors working with Windows 7 32 bit.

My issue is that the initial splash screen comes up for a quick sec and goes away.  I've tried Win XP compatibility and Run As Administrator.

Found this post where I think the original person was referring to CCX 7.0 and people replying where referring to the issue that I'm running into with CCX 10.5
https://supportforums.cisco.com/discussion/12149992/ccx-script-editor-hangs-win7-then-closes

Thanks,
Dan

[Arundeep Nagaraj · Accepted solution]

Hi Dan,

We have seen such issues with UCCX 10.5 editor. For some reason on the other issue, the editor was not installed in the correct location (default).

Solution:

*         Uninstall the editor.

*         Install the editor (Run as administrator) directly into Program files in the
path : C:\Program Files (x86)\wfavvid_1051

*         Run the application by running it as Administrator.

*         While uninstalling and reinstalling, try to keep the anti-virus disabled.

Let me know how it goes.

Regards,
Arundeep

[dlcharville]

This worked for me.

Thanks,

Dan

[Erick Bergquist]

I had this problem to and this discussion helped, but I also had to uninstall RTMT 10.5 first before UCCX editor worked without just flashing the splash screen quick.  

[Duane Johnson]

Thanks, this worked for me as well.  I had the same issue on Win 7 / 64-bit.

Thanks again,

-Duane

[Gordon Ross]

The installer was trying to install the Editor in a sub-directory of RTMT. Once I manually changed the path, the editor ran fine.

But this is obviously a bug if the app can't cope with not being installed in its default directory. (I can't see a bug in BugTrack for this)

GTG

[midwestmurph]

I also have this problem. It worked in Win 7 32 bit when installing in compatibility mode but I still couldn't access the repository. After an uninstall and reinstall of the editor then it stopped working. Same issue as you describe. Never got it to work w/ Win 7 64 bit - I did verify it was installed in the (x86) directory as suggested.

[KEVIN STEWART]

So.. I just ran into an issue with the 10.5 editor.. I used to be able to go to host with dns name, but the 10.5 editor appears to only accept ip addresses now..  tac is looking into it.. but i suspect a bug..

[mattmyers]

Thanks your note about using IP Address helped me.  I can't use the DNS name but IP Address works fine.  This started with the upgrade to UCCX 10.5(1) SU1 but it may very well exist in 10.5(1) as well.

[balford78]

Thanks!!  I was struggling as well with 10.5 to use DNS - can logon now with IP :)