CCX Script to validate Customer id

[dsobrinho]

Hi team,

A customer asked me to create a ccx script to contain an ID verification step. He didn't want a database query, just a document validator through a numerical verification algorithm.

Does anybody know something like that? An example how to start maybe.

[david.macias]

You can do this with regex and a little bit of Java. I have a phone number validator function somewhere that I'll post once I find it.

david

[dsobrinho]

Hi @david.macias 

Could you help with this step:

Using regex :
Step1:  [0-9]{3}\.?[0-9]{3}\.?[0-9]{3}\-?[0-9]{2}

or

Step2: ^(((\d{3}).(\d{3}).(\d{3})-(\d{2}))?((\d{2}).(\d{3}).(\d{3})/(\d{4})-(\d{2}))?)*$

or

Step3: via  Javascript:

function validaCPF(cpf) {
  var Soma = 0
  var Resto

  var strCPF = String(cpf).replace(/[^\d]/g, '')
  
  if (strCPF.length !== 11)
     return false
  
  if ([
    '00000000000',
    '11111111111',
    '22222222222',
    '33333333333',
    '44444444444',
    '55555555555',
    '66666666666',
    '77777777777',
    '88888888888',
    '99999999999',
    ].indexOf(strCPF) !== -1)
    return false

  for (i=1; i<=9; i++)
    Soma = Soma + parseInt(strCPF.substring(i-1, i)) * (11 - i);

  Resto = (Soma * 10) % 11

  if ((Resto == 10) || (Resto == 11)) 
    Resto = 0

  if (Resto != parseInt(strCPF.substring(9, 10)) )
    return false

  Soma = 0

  for (i = 1; i <= 10; i++)
    Soma = Soma + parseInt(strCPF.substring(i-1, i)) * (12 - i)

  Resto = (Soma * 10) % 11

  if ((Resto == 10) || (Resto == 11)) 
    Resto = 0

  if (Resto != parseInt(strCPF.substring(10, 11) ) )
    return false

  return true
}

[david.macias]

There was a similar  thread I just replied to, why don't you put the IDs in an XML file? That's probably your best, easiest to manage process and it doesn't require any custom Java.

david

[Renato dos Santos Araujo]

Hello David, 

Can you show how i can do this?

Best Regards.

[david.macias]

There are a lot of links out there on how to do this, here's one that could help. https://community.cisco.com/t5/contact-center/uccx-12-0-zip-code-xml-file-lookup/td-p/3937509

david