08-21-2019 10:45 AM
Hi Guys,
I have 2 questions regarding UCCX 12.0.1:
1. Is there a way to display the Original Calling Number (ANI) on the IP Phone/Jabber, without using the annoying utils uccx icd clid enable in version UCCX 12.0.1
2. Is there a way to display the Caller ID (Name) of the caller if they call from the CUCM cluster (Internally) on the IP Phone/Jabber ?
Thanks,
Shachar
Solved! Go to Solution.
10-13-2020 07:36 AM
11-12-2019 10:04 AM - edited 11-12-2019 10:48 AM
03-08-2020 12:36 AM
Dear Jamas,
Could explain more details on how to use Make REST Call step to query user ID form CUCM UDS, I tried the steps that you said before but without success.
Could you please share the aef script if you have it.
Thanks
11-22-2022 11:37 AM
What is set under the Call Variables Layout on Finesse Admin? When I use this sample in the script it validates with no errors. I still dont see the caller id pass when I test call the Contact Service Queue trigger.
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