12-13-2019 08:33 AM
We just upgraded to UCCX v12. Some of our agents displays are showing the number of participants in a call as circled in Attachment 1. The rest of the agents display the calling number as shown in attachment 2. I am having difficulty in determining what controls that particular part of the display.
08-11-2020 08:36 AM
08-11-2020 10:00 AM
Hi,
I looked at the status of the bug and looks like they fixed it last week and it is going to be in 12.5(1) SU1.
Thanx,
Denise
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