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72
Total Ideas
26%
Ideas In Review
18%
Ideas Planned
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Ideas Completed
bilykr001
Level 1
Level 1
Status: Shelved

There will be partner users who will be helping clients set up CX cloud and CX cloud agent.  It would be of great advantage to be able to set up a sandbox environment so that process can be tested.  

Backround Info:  I have installed the CX Cloud Agent virtual appliance and can only get to the step where a pairing code is generated.  I do not have access to any account where I can go into CX cloud and pair this agent, therefore I cannot try out any further steps (like configuration of the agents, seeing the communication in progress, etc.). 

It would be great if an account could be created and a test environment set up to allow the CX agent to pair and see what the configuration options are and how the CX cloud agent is working.

1 Comment
Status changed to: Shelved
Tyrese Jackson
Moderator Moderator
Moderator

Thank you for being a CX/PX Cloud user. We do not currently have plans to develop this specific feature, but please continue to share feedback and stay tuned to future releases!