Email Security

Hi Team, We could see Ironport processed ICID, MID & DCID but at the end message is in queue and says incoming connection lost.  1) External domain able to mails us. 2) But outgoing emails are failing to reach only for one external domain and for the...

Two weeks ago I have sent some HAM-emails to the portal.I can see 8 Actionable Submissions But since 2 weeks I don´t see any status changes. What is happening with these emails?The Status ist always the same. "8 Number of Actionable Submissions" How ...

Hello Support,   We are using a SSL certificate issued through a valid CA authority to authenticate to our Exchange Online Tenant for Tenant Attribution.  As long as the certificate is issued through a valid CA and matches our connector settings and ...

hi I lost the admin account password for the ESA C680 device.   I found a way to change and reset the admin account password by losing the admin account password while I was conducting the POC to the customer.   https://www.cisco.com/c/en/us/support/...

Hello,   I actually need to configure my ESA to send a COPY of all emails IN/OUT to an IP address ( Sandbox ). How can I perform so on Cisco ESA ?

We are currently updating our Ciphers we use on our ESA's and SMA's.  This question is specific to the GUI.  I want to make sure when our security group scans our devices with Qualys that nothing shows up for TLS1.0 or SSLv3 on port 443 (GUI).  We ha...

Yesterday I clicked the unsubscribe link in an unwanted email I've received and I reached the Cisco Unsubscribe Services Safe Unsubscribe page.  It says Unsunscribing in progress. Today I get another marketing email from the same company, so obviousl...

I need to Implement  SPF, DKIM and DMARC on Cloud based ESA. I want to know how and where to publish SPF and DMARC DNS entry? Have anyone implemented this feature on ESA

Hello guys, can you help me with some issue ? If i pressed on the Unsubscribe Link by mistake, it is possible to undo or cancel ?   thanks 4 help   

Hi, I want to know if Iron port C360 support clustering or not. Thanks 

Hi,   We are receiving many warning indicating that the IronPort has not been able to connect to the server of "v2.sds.cisco.com". Since several weeks ago the number of emails received for this reason has increased considerably. Warnings say: "Server...