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Important Announcements

Cisco Secure Email Add-Ins No Longer Supported on Microsoft Outlook 2019

This is to inform you that, effective October 14, 2025, Microsoft Outlook 2019 is no longer supported for the Secure Email Encryption Service Add-In and Secure Email Submission Add-In.

To continue using these Add-Ins, we recommend upgrading to Microsoft 365. Starting October 2025, download and install the new manifest for:

- Secure Email Encryption Service Add-In from the CRES Admin Dashboard

- Secure Email Submission Add-In from the Cisco Software Download Portal

After downloading the manifests, follow the instructions provided in the Submission and Encryption Add-In guides. For more information, see: Cisco Email Encryption - End-User Guides.

TLS 1.0/1.1 Deprecation from AsyncOS for Secure Email Gateway, Starting version 16.5

We would like to inform you that starting with the AsyncOS 16.5 release, TLS versions 1.0 and 1.1 will no longer be available as configuration options in both the CLI and GUI.

To ensure secure email delivery and receipt, you should use TLS versions 1.2 and 1.3. These versions can be configured via the sslconfig CLI command or through the System Administration > SSL Configuration menu in the user interface.

For detailed instructions on updating TLS versions, please refer to the “System Administration” section of the User Guide for AsyncOS 16.0.x for Cisco Secure Email Gateway.

 

Forum Posts

  Important: Migrate from Secure Email Virtual C100V Models to Avoid McAfee-Related Issues Dear Valued Customer, We are reaching out to ensure your Cisco Secure Email environment continues to operate at optimal performance and reliability. As worklo...

dmccabej by Cisco Employee
  • 1527 Views
  • 2 replies
  • 0 Helpful votes

Resolved! ESA View Email

We are currently investigating ESA as a possible upgrade from our current solution. One question came up by the security team. In the current solution they have, they are able to view an email inside the GUI of there current solution for security pur...

Alex Pfeil by Level 10
  • 5778 Views
  • 1 replies
  • 0 Helpful votes

Resolved! ESA URL filtering

Hi, I received an email containing a phishing attack. When I examined the url in the mail, my e-mail address was also written in the url. This is often used in phishing attacks. When you go to the page, you will see that your e-mail address is writte...

sfk by Visitor
  • 6205 Views
  • 4 replies
  • 0 Helpful votes

HiI want to create a content filter which detect unwanted URL's based on reputation and one filter based on URL category.These messages must be changed as follows,redirect URL's to the web security proxy,change subject with a warning andredirect mess...

Hi community,I recently switched to Smart account/licensing for one customer's ESA cluster. They have 1000 mailboxes license. After provisioning and authorizing the appliances I see in Cisco Smart account for the relevant features only 2 in use and t...

kaizen by Level 1
  • 1024 Views
  • 1 replies
  • 0 Helpful votes

Hello, In this documentation about ESA   https://www.cisco.com/c/en/us/support/docs/security/email-security-appliance/118220-technote-esa-00.html#:~:text=Reduce%20Suspected%20Spam%20Threshold%20to,at%20the%20'suspect'%20threshold. It is recommended t...

sysresuem by Level 2
  • 2300 Views
  • 3 replies
  • 0 Helpful votes

Hello, Cisco AMP for ESA seems to be a great tool to detect malware in attachments.I don't find any detailled technical documentation about the treament procedure of emails for sandboxing on Cisco servers.I want to find among others the following inf...

sysresuem by Level 2
  • 1299 Views
  • 2 replies
  • 0 Helpful votes

Hello,   Lately we receive mails with the below attachment. This is recognized as gzip and executable file and is therefore blocked by our mail filters.   .emz.wmz.mso   How to skip these filetype?   Thanks.

rab ngl by Frequent Visitor
  • 3120 Views
  • 5 replies
  • 0 Helpful votes

Hi,I have 2 Cisco C170 on diffrent site's. Both of them stopt on the same day with being able to update the Sophos definitions. This was on December 8 2021. They both run version 11.0.4-004 and have an valid Feature Keys. If I run avupdate force I ge...

Screenshot 2022-03-23 163102.png

Hello,recently there was an issue the DNSSEC settings in our DNS Zone were inactive. It was solved after a few hours. Afterwards we did get reports some (not all) external organizations were unable to send messages to our organization.Apparently some...

Siebe by Frequent Visitor
  • 1058 Views
  • 1 replies
  • 0 Helpful votes