7962 - Upgrading Screen Loop

[Rafael Chavantes]

I have made a factory reset on a 7962 and now is stucked on the upgrading screen, but i need to input the tftp manually but i cant access the menu.

Any toughts on how can i access the menu?

[paolo bevilacqua · Accepted solution]

You cannot manualy set tftp (or anything else) on a phone that has been reset.

You will need your dhcp server to supply the correct tftp addres. There is no alternative.

[Ayodeji Okanlawon]

If you search the forum you will many posts that already address similar issue...

Please rate all useful posts

"'Nature is too thin a screen, the glory of the omnipresent God bursts through it everywhere"-Ralph Waldo Emerson

[Ayodeji Okanlawon]

Rafael,

Here are the very good posts with similar issues..

https://supportforums.cisco.com/message/3661272#3661272

https://supportforums.cisco.com/message/3715072#3715072

https://supportforums.cisco.com/message/3692756#3692756

Please rate all useful posts

"'Nature is too thin a screen, the glory of the omnipresent God bursts through it everywhere"-Ralph Waldo Emerson