12-31-2018 04:54 AM - edited 03-17-2019 01:53 PM
Hello,
I have 2 CUCM Nodes
1 Pub & 1 Sub
I configured extension mobility and users login through extension mobility normally in the two sites
Now When I add new ldap user and synced well, He can only login in The pub site and get an error 201 when he tries to login in the SUB site
The replication is good and I made repair to the DBReplication
The problem is random
Any Suggestions ?
Note : I am Configuring two Ext Mobility Services Pointing to Pub & Sub IPs but new user in Sub branch can't login through both
SERVER-NAME (msec) DbMon? QUEUE Group ID (RTMT) & Details
----------- ---------- ------ ------- ----- ----------- ------------------
IFFCO-CUCM 0.013 Y/Y/Y 0 (g_2) (2) Setup Completed
IFFCO-CUCM-SUZ 23.749 Y/Y/Y 0 (g_3) (2) Setup Completed
12-31-2018 05:21 AM
Hi Ahmed,
Is extension mobility service active on both server?
Go to Unified Serviciacibility-> Service activation-> Cisco Extension Mobility
Regards
12-31-2018 05:27 AM
Yes, Activated and all users login normally except new synced users
I restarted it but nothing happens
If I create new local user It login normally but LDAP user login through pub site only
12-31-2018 07:00 AM - edited 12-31-2018 07:01 AM
Restarted the EM service or the subscriber? This sounds like a database replication problem. Check the basics from the CLI: “utils dbreplication runtimestate” and probably “utils dbreplication status” on the pub as well as “utils diagnose test” on both nodes. If everything checks out and you haven’t already restarted the subscriber, try that - it’s possible DB change notification isn’t happening or the memcache is borked.
01-02-2019 12:06 AM
01-02-2019 12:13 AM
@HARIS_HUSSAIN User Authenticate normally with his LDAP Password
Today the User could login normally but I don't know the exact reason for this problem as It occurs randomly
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