02-16-2014 11:23 PM - edited 03-16-2019 09:46 PM
With Amit Singh and Raees Shaikh
Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to ask questions and learn about Unified Communications Manager (CUCM) version 10.0 with Cisco Experts Amit Singh and Raees Shaikh.
Cisco Unified Communications manager release 10.0 brings in lot of new features and enhancements. As part of the CUCM 10.0 Customer and partner education series, In this session we will cover questions related to Install and Upgrade requirements along with Call Routing Enhancements. Through this session, we will discuss and respond to queries related to the following :
Install/Upgrade
Call Routing Enhancements
Reference: Solution Reference Network Designs Cisco Collaboration Systems 10.x
Amit Singh is a customer support engineer at the Cisco Technical Assistance Center in Bangalore, India. He has over 7 years of experience in his areas of expertise: wireless, Cisco Unified Communications Manager, multiservices, Cisco Unity®, and Cisco Unified Contact Center Express. He has been involved in various escalation requests from India, Singapore, and Australia and is currently working as a technical lead for the Voice team in Bangalore, India. He is a computer science graduate.
Raees Shaikh is currently a senior engineer on the collaboration team in Bangalore TAC. His areas of expertise include Cisco Unified Communications Manager and Call-Control related applications. Raees has over 6 years of industry experience. He focusses on troubleshooting and working with various voice products, including Cisco unified communication manager, Cisco Unified Border Element, Gateways, Cisco Unified SIP Proxy and Jabber within the TAC organization. Prior to joining Cisco, he was a network engineer with Microland Ltd, supporting networks for Fortune 500 companies. He holds a bachelor of engineering degree in electronics and telecommunication from Goa University and holds CCIE Voice ( #34220), CCNP Routing & Switching and RHCE certifications.
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Amit and Raees might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the forum shortly after the event. This event lasts through February 28th, 2014. Visit this forum often to view responses to your questions and the questions of other community members.
02-19-2014 12:09 PM
@amitsin, yes, thank you. Could you comment on the list of LRG's within a Device Pool? In my example I showed what it looks like with 10. Just imagine what it would look like with 100.
Anthony Holloway
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02-19-2014 12:15 PM
Hello Anthony,
Thanks for bringing it to oour attention.
I agree with you, it will be cumbersome, if it will be a big list of LRG's.
I have provided the feedback to Engineering team and will update this thread as we progress forward.
Will update you, if an Enhancement Defect will be filed.
Regards
Amit Singh
02-17-2014 09:14 AM
Is there any changes in licensing model between CUCM 9.x and 10.x ?
Regards, Suresh
02-17-2014 09:48 AM
Hi Suresh
Althugh this question is out of scope for this session, a short answer would be, there are no changes to the licensing model. However, you would need to purchase PAK for CUCM ver 10 licenses & convert your existing licensing CUCM ver 9 licenses into CUCM ver 10 licenses. If however you are migrating to CUCM 10 from 8.x or below i.e if your cluster is running on DLU`s, then procedure to migrate licenses to CUCM ver 10 remains the same as in CUCM ver 9 although the Prime License Manager (Enhanced License Manager has changed to Prime License Manager in CUCM ver 10) provides you an option for e-fullfillment.
Hope that answers your questions
Regards
Raees Shaikh
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02-17-2014 09:48 PM
Hi Amit,
thanks a lot .this is what I was looking for .
regds,
aman
02-17-2014 09:55 PM
Awesome Aman, Glad to hear, we were able to answer all of your queries.
Regards
Amit Singh
02-18-2014 03:24 PM
Hi Amit,
Thanks for your time
Kindly what features will encourage customers to upgrade to 10 ?
Thanks
Haitham
02-19-2014 04:10 AM
Hello Haitham,
Thats a tough one , will try to Summarize and be consize.
Will give you a high level feature Comparison between different CUCM versions
and
Some CUCM 10.0 specific features.
High Level Feature Comparision
-------------------------------------------
CUCM 10.0 Specific Features
----------------------------------------
Depending on your Production Deployment, different features may interest you.
Call Routing:
Install/Upgrade and Platform:
Video
Provisioning
Security
Media
Smart Call Home Enhanced
Database Replication Enhancements (More Rugged/Faster)
Regards
Amit Singh
02-19-2014 06:51 AM
Thanks a lot Amit for your reply
Is there any downloadable beta version of Cisco collaboration 10
Thanks
Haitham
02-19-2014 07:13 AM
Hello Haitham,
CUCM 10.0 already FCSed (First Customer Shipment), In the month of January, no Beta version available.
As its a major .0 release, upgrade/Install media is only available through PUT(Product upgrade Tool).
You may want to reach out to any of the Cisco Accounts team, if possible, for 10.0 Demo release or server.
Apologiese for not being help you with, image download.
Please, watch out for upcoming CUCM 10.0 sessions.. Ex. SAML SSO(Single Sign On), PCD (Prime Collaboration Deployment)
Regards
Amit Singh
02-18-2014 07:11 PM
Hello Aman,
Here, is another link, which is like one stop for all Major CUCM releases COMPATIBILITY MATRIX:
http://tools.cisco.com/ITDIT/vtgsca/VTGServlet
Future CUCM release compatibility Matrix should also appear here.
Regards
Amit Singh
02-18-2014 08:26 PM
thanks Amit for putting so much effort.
regds,
aman
02-20-2014 09:07 AM
Thanks a ton Raees for this !!!
02-20-2014 09:22 AM
My Pleasure :-)
I would also be talking about Prime License Manager & license migration ver 10.x & in my blog. So stay tuned ;-)
Regards
Raees Shaikh
02-19-2014 12:20 PM
64-bit Red Hat Linux VOS - Is the CCM process 64-bit optimized or still 32-bit? Is it multi-threaded or single-threaded still? What about the other processes as it pertains to 64-bit and threads?
Anthony Holloway
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