Cisco Unified Enterprise Attendant Console with CME

[Zohaib Hussain]

I want to know if Enterprise Attendant Console v 8.6 can work with CME or not ?

[anchoudh]

Hi Zohaib,

Please refer the section "Compatible Voice Products" in the below link.

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucme/requirements/guide/cme88spc.html

Hope it helps.

Anand

Pls rate helpful posts !!

[Zohaib Hussain]

I didn't find the attendant console there. Does this mean its not compatible ?

[Rob Huffman · Accepted solution]

Hi Zohaib,

Just to add a note to the great tips from Anand (+5 "A")

Product Specifications

Cisco  Unified Enterprise Attendant Console Version 8.6 is supported on Cisco  Unified Communications Manager Versions 7.1(5) through 8.6(2). Cisco  Unified Communications Manager Express is not supported. For Cisco  Unified Communications Manager Version 6.0 support, please use Cisco  Unified Enterprise Attendant Console Version 3.1.1.10.

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps7046/ps7282/data_sheet_c78-520987.html

Cheers!

Rob

"Show a little faith, there's magic in the night" - Springsteen

[Zohaib Hussain]

Thanks for the help guys.

Regards,

Zohaib

[Nilo Noguera]

Q: Does the Attendant Console software work with Cisco Unified Communications Manager Express?

A: No, Cisco Unified Communications Manager Express does not support Attendant Console.
http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-express/97069-cmefaq.html#q7

Cisco Unified Communications Manager Express on Integrated Services Routers (CME-ISR) uses Cisco Unified CallConnectors which replaces the Arc Express Attendant Console for Cisco Unified CallManager Express. 
http://www.cisco.com/c/en/us/products/collateral/unified-communications/unified-communications-manager-express/end_of_life_notice_c51-705659.html

Thank you for the opportunity to assist you.

Best regards,

"Nilz"
Nilo Noguera - CCNA R&S
.:|:.:|:. Specialist, Cisco Global Virtual Engineering - Cisco Partner Help
http://www.cisco.com/web/partners/tools/ph.html